MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

KA
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Kelly A.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Everyone is very friendly
Recommended
Cara M. from San Tan Hyundai responded on 05/21/2018 12:12 PM

Kelly,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RV
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Robert V.
Show Low, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect service
I have found Mario to be a very professional and attentive ser ice advisor every time we have brought our vehicle in for service.
Recommended
Cara M. from San Tan Hyundai responded on 05/21/2018 11:20 AM

Robert,
Thank you for your feedback. We appreciate you and your business. We appreciate you taking the time to Recognize Mario for the wonderful job he does. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

GH
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Gary H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario took care of me when I brought my car in for service. Always friendly and knows me by name.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/21/2018 06:23 AM

Good morning.  We appreciate you filling out our survey expecially with the great comments.  We are so glad that you are part of the San Tan Hyundai family.  Have a great week.  

Robert Bullard
Parts and Service Director
(480) 517-5230

TF
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The F.
Chandler, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service write Reps.
Good service in service department.
Recommended
Cara M. from San Tan Hyundai responded on 05/18/2018 01:33 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

HS
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Helen S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Lightning Fast Service
I had my oil changed, tires rotated and 50 point inspection done in less than 30 minutes. Price charged was super reasonable!
Recommended
Cara M. from San Tan Hyundai responded on 05/18/2018 08:40 AM

Helen,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great customer service
Recommended
Cara M. from San Tan Hyundai responded on 05/18/2018 08:36 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Akm
Always like this place for great service care.
Recommended
Cara M. from San Tan Hyundai responded on 05/18/2018 08:21 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service - Great Value
Always great service, in and out quickly.
Recommended
Cara M. from San Tan Hyundai responded on 05/18/2018 08:20 AM

Thank you for your feedback. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JM
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James M.
Sun Lakes, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine oil change and service
Went as expected
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 12:57 PM

James,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service are great !! friendly employees !!
five stars...
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 09:00 AM

Thank you for your wonderful feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Have been a customer since 2007. Always had a good experience and satisfied with the work performed.
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 08:57 AM

Thank you for your feedback. We appreciate you and your continued loyalty. We are here if you need anything. Have a wonderful day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

PH
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Peter H.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence
I have owned Sonata's since 2002 and have been very happy with them. Sales, leasing and service have all been professional and great. I would highly recommend the car to most anyone.
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 08:52 AM

Peter,
Thank you for your feedback. We aprpeciate you and  your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

AW
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Anita W.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is the best service rep ever!!!
As crazy as this sounds I look forward to coming in for oil changes with Mario. He is kind, friendly and honest. I know when he recommends I get additional service done that I can trust him. You are very blessed to have someone like this working there.
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 08:50 AM

Anita,
Thank you for your feedback. We appreciate you taking the time to recognizing Mario for the wonderful job he does. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

ES
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Elaine S.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great and efficient service
Service was very efficient. Mario was very professional and friendly. I'm very pleased with my service at Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 05/17/2018 08:44 AM

Elaine,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JJ
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Jorge J.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Fast, great service and friendly, that's all I'm looking for in service.
Recommended
Cara M. from San Tan Hyundai responded on 05/15/2018 03:12 PM

Jorge,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario and his crew got our cars in and out quickly and professionally . Great job!!
Recommended
Cara M. from San Tan Hyundai responded on 05/15/2018 03:11 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RH
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Richard H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rick's Review
My service agent, Mario, was both friendly and very professional in performing his job. I was kept up-to-date on actions taken while service was performed on my Azera even though I was not in the dealership during the service.The San Tan facility is always clean and the personnel very friendly/helpful.
Recommended
Cara M. from San Tan Hyundai responded on 05/15/2018 02:57 PM

Richard,
Thank you for your feedback. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a wonderful day. 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CP
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Christi P.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
The service I received was very prompt and complete.
Recommended
Cara M. from San Tan Hyundai responded on 05/14/2018 09:21 AM

Christi,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DN
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Daniel N.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Complete Service
Fast greeting. Quick check in. Review of work to be done in a professional manner. Work completed quicklly.
Recommended
Cara M. from San Tan Hyundai responded on 05/14/2018 09:15 AM

Daniel,
Thank you for your feedback. We appreciate you and your business! We are here if you need anything. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LM
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Lori M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Auto butler oil change and tire rotation
I had my appointment with Mario he is always so nice and helpful He gets excellent from me.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/13/2018 06:33 AM

Good morning.  Thank you for the excellent feedback.  We are so happy that you are part of the San Tan Hyundai family and I'm glad to hear you are happy with Mario.  He has a special quality about him. We will see you next time.  Have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
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