MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

JG
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John G.
San Tan Valley, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
na
na
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/13/2018 06:18 AM

Good morning.  Thank you for responding to our survey.  We look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

JL
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James L.
San Tan Valley, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to buy and have service
Prompt friendly service. Mario Macias is an excellent service advisor. I requested him.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/11/2018 06:55 AM

Good morning.  We appreciate you taking the time to fill out our survey with the excellent feedback.  We look forward to seeing you next time.  Have a great day!Robert BullardParts and Service Director(480) 517-5230


KH
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Ketina H.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
Mario had my service completed in under an hour. I was so surprised! I appreciated that since I had many errands to run that day.
Recommended
Cara M. from San Tan Hyundai responded on 05/10/2018 02:45 PM

Ketina,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

IL
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Isaiah L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
mario and hunter are awesome
Always enjoy going to this location for service bcse mari and hunter are always good at helping me
Recommended
Cara M. from San Tan Hyundai responded on 05/10/2018 01:25 PM

Thank you for your feedback and for reocognizing Mario and Hunter. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CB
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Curt B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
lli
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Recommended
Cara M. from San Tan Hyundai responded on 05/10/2018 09:58 AM

Curt,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

PW
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Patricia W.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Visit
Had oil change maintenance. Service excellent! Mario was great. In and out in no time!
Recommended
Cara M. from San Tan Hyundai responded on 05/10/2018 09:08 AM

Patricia,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

SW
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Sherwin W.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
The service was very efficient, on time and I did not wait very long. Mario kept me informed from start to finish.
Recommended
Cara M. from San Tan Hyundai responded on 05/08/2018 02:34 PM

Sherwin,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to get in for appointment
Routine service was performed and all went well.
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2018 02:21 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CL
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Cecil L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2017 Elantra
Everything great!
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2018 01:07 PM

Cecil,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and prices
Just another wonderful experience with great service advisers and technicians.
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2018 09:52 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LG
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Lisa G.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2018 09:45 AM

Lisa,
Thank you for your review. We appreciate the time you took to send in your rating. We look forward to helping you at your next visit. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No appointment worries
There have been a few times where I forgot to make an appointment, they have always been able to work in my car and get me out in a reasonable amount of time
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2018 09:36 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

ED
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Eubie D.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GreAT Service and Advisor
The service is great, and having the same Service Advisor over the years makes it "Really Great." Thank you MARIO for your Excellent Service at San Tan.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/06/2018 06:33 AM

Good morning.  Thank you for responding to our survey and we really appreciate the great comments.  See you next time and thanks for being a part of the San Tan Hyundai family.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

MC
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Mike C.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great people, very helpful. Pleasant lounge.
Recommended
Cara M. from San Tan Hyundai responded on 05/04/2018 01:49 PM

Mike,
Thank you so much for your feedback. We appreciate you and your business. We are here if you need anything. Have a great weekend!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JE
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Jim E.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
22,500 mile Service
Very pleased with the professionalism shown by Mario my service advisor. I was somewhat apprehensive dropping my car off at this dealer for the first time, but the entire experience was very reassuring!
Recommended
Cara M. from San Tan Hyundai responded on 05/04/2018 01:47 PM

Jim,
Thank you for your feedback. We appreciate you and your busines. We look forward to helping you at your next visit. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DS
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Dennis S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service Done Right
Very easy to schedule appointments, work done quickly and done right the first time.
Recommended
Cara M. from San Tan Hyundai responded on 05/03/2018 12:43 PM

Dennis,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

FC
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Frank C.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very friendly Mario and the rest of the people working there make you feel good
Recommended
Cara M. from San Tan Hyundai responded on 05/03/2018 12:41 PM

Thank you for your feedback. We appreciate you taking the time to recognize Mario and the surrounding staff. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and dedicated employees
Great & reliable service techs/customer service.
Recommended
Cara M. from San Tan Hyundai responded on 05/03/2018 10:05 AM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LH
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Laura H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Mario is always very helpful. He kept me informed from the time I dropped my vehicle off until I picked it back up. Keep up the great work!
Recommended
Cara M. from San Tan Hyundai responded on 05/02/2018 01:20 PM

Laura,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

AV
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Alma V.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Price and service
Mario was great in helping me make an appointment and when I brought my car in.
He explained what they were doing and showed me the email with all the services and prices and I had to agree before they were done. That was the price I paid. It eas not a unknown.
Recommended
Cara M. from San Tan Hyundai responded on 04/27/2018 10:07 AM

Alma,
Thank you for your response. I'm very glad to hear you had a good experience with Mario. We are here if you need anything. Have a great day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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