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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

KT
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Kathleen T.
Naples, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
The customer service is excellent and the service is efficient.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/03/2017 09:15 AM

Thank you for your business and for the review!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
CD
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Cecilia D.
Naples, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean
good
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/03/2017 09:13 AM

Thank you for your business and for the review.

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
PN
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Paul N.
Bonita Springs, FL
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A lot of people running around. Appears they are trying to sell unnessary service. VISIT A TOYOTA DEALER FOR ORDRELY SERVICE.
What else can I say.
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/01/2017 08:13 AM

I am sorry you did not have a pleasant experience here.  We will be making changes to improve our service.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
ML
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MICHAEL L.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and friendly
Clean and friendly
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/03/2017 09:01 AM

Thank you for your business and for the review!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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James M.
Naples, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice Experience
Service performed in a timely manner. Waiting area is very nice and the employees were pleasant and efficient. No hard sell on other service products/
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/03/2017 08:57 AM

Thank you for your business and for the review!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
SL
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Sharon L.
Naples, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Employees
Efficient, courteous, friendly
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/03/2017 08:54 AM

Thank you for your business and for the review!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
KJ
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Kathy J.
Naples, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They understand my time is also valuable and therefore get me in and out in a very reasonable time frame.
I've been coming here for 7 years and have had no problems.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/27/2017 01:56 PM

Thank you for your business over the years and for the review!  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
AB
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ARDELLE B.
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is always pleasant and helpful
Great as always
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/27/2017 01:57 PM

Thank you for your business and for the review.  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
LS
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Leo S.
Naples, FL
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer treatment
You could and should treat your customers, and especially the recall customers, better.
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/25/2017 12:23 PM

Thank you for taking the time to complete the review and for your candid input.  I certainly apologize for the experience that you had here.  It is not how we want to do business.  Please contact me at your convenience and I would be glad to set up a time that we can take care of your alignment at no cost!

Thank You,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 11/02/2017 06:54 AM

Thank you for taking the time to speak with me.  We will see you Friday!

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
BA
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Beverly A.
Naples, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Excellent as always
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/20/2017 01:29 PM

Thank you for your kind review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2017 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quiet Space
Fair
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/20/2017 01:28 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliest Hyundai
Always greeted timely and with a smile!
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/20/2017 01:31 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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James M.
Naples, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good break room waiting for the car to be finished.
I took the car in for a recall. I am glad that the car did not have a problem with the engine and hope it does not show up in the future.
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/20/2017 01:34 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
WH
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William H.
Naples, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bought the servicing package with my 2014 Sonata
I am so glad i purchased the servicing package. It seemed a little expensive when we were purchasing it, but knowing my regular checkups are paid for keeps me coming back to someone I trust, and not looking for a bargain and someone who could potentially do something wrong to my Hyundai.
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/20/2017 01:37 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love our vehicle
It is a very nice facility but not much communication while vehicle was being serviced
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/17/2017 12:58 PM

Thank you for your review. Your comments are appreciated as we always try to improve.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
PM
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Patricia M.
Bonita Springs, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service reps were attentive, prompt and considerate with the work required on my vehicle.
I applaud the customer service reps and their thoroughness. They did a great job in a timely manner.
I have just one query.............My car is just 3 years old, with approximately 16,000 miles. Why would the front drivers seat (leather) be deteriorating already? It began to show wear over a year ago and it was garaged up until that time. It will be difficult to get a good purchase price when I opt to sell with the seat in that condition. What can you do about that and why has it happened? I wish I had been told at the time of purchase that "leather" seats may not be a wise choice in the Florida weather.
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/17/2017 01:02 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
WD
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Wayne D.
Naples, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great waiting area
Clean and efficient. Great waiting area for customers.
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/17/2017 01:00 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
PW
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Patricia W.
Naples, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clearly explain problems and solutions
Prompt service
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/17/2017 01:00 PM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
JT
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John T.
Naples, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The personel
Paul took my info about the car problem and drove it. He didn’t hear the problem with the front. I informed what another mechanic told me and said bring it to the dealer it should be under warranty. Yes it was and Paul called me told me car had to be left over nite and should be done by 10:00am next day...it was ...he was very courteous.
Recommended
JAMES R M. from Tamiami Hyundai responded on 10/17/2017 12:59 PM

Thank you for your survey. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No Review
I don't feel comfortable posting reviews.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/13/2017 08:52 AM

Thank you for taking the time to complete the survey.  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
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