PAUL LOUIS NIEMIEC

Thank you for taking the time to meet with us and to let us know.  Certainly you have every right to expect courteous service when you come in.  Every person who you come in contact with here should be courteous and provide the best customer service possible and we greatly apologize that you did not have a pleasant experience.  I will forward your response to our managers. 

Regards,

Thank you for your business and for the kind words.  I am glad to hear that we were able to get you back on the road quickly. 

Thank you for your business and for the review!

Thank you for your business and for the review!

Thank you for your business.  I certainly apoligize for the delay.  As you know, its not how we normally do business.  Have a great week end.

Regards,

I sincerely apoligize for the service experience that you had here.  It certainly is not how we normally do business and I agree it is unacceptable.  We obviously have some things we need to correct and we will.

For your inconvenience, I would like to offer you your next oil change on us.  Just print this email and bring it in with you at your next visit and I will personally make sure that you are taken care of promptly.  

In the meantime, please feel free to contact me anytime if you have any more questions or concerns.

Sincerely.

Thank you very much for your business and for the kind words.  Have a great day!

Thank you very much for your business and for the review!  Have a great week!

Thank you for your business and for the review.  Have a great week!

Thank you for your business and for the kind words.  Have a great week!

Thank you for your business and for the input.  I apologize for the communication issue and the delay.  Have a great weekend.

Thank you for your business and for the review.  Glad you are enjoying your Hyundai.  Have a great day!

Thank you for your business and for the kind words.  Have a great day!

Thank you for your business and for the excellent review.  Have a great week!

Thank you for taking the time to fill out the review and for the candor.  Certainly, communication is key.  I apologize we did not respect your time as we should have.  It certainly is not the norm and there is not excuse for it.  It is not the way that we like to do business and we certainly will be discussing it in our next meeting.

When you are ready for your next service, please contact me directly and I will make sure your visit goes smoothly. 

Regards,

Thank you for your business and for the review.  Have a great week!

I apologize you did not have a pleasant experience when you were here.  We do strive to provide the best service experience possible.  Obviously, we failed here.  If you have a chance to drop me a line and let me know what thing happened that we need to improve upon, I would aprriate it.  You can call or email me anytime.

Thank you,

I apologize for the scheduling issue.  We obviously have some bugs to work out!  I hope you have a great weekend.

Regards,

Thank you for the review.  Have a great weekend!

Thank you for your business and for the excellent review!  Have a great weekend!