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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

AM
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Ann M.
Naples, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service and very nice staff
The Customer service is the best I've seen anywhere. Very courteous, prompt and quick to call if they find anything wrong with your card during any service reason you are in for.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/13/2017 08:52 AM

Thank you very much for your business and for the review!  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
FB
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Frank B.
Naples, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I am a very satisfied customer.
Will be recommending this dealership to others.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/10/2017 11:05 AM

Thank you very much for your business and for the review!

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The employees were great and the service was done in a timely manner.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/10/2017 11:00 AM

Thank you for your business and for your input!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
BW
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Beth W.
Bonita Springs, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professionalism and courtesy
Sstisfied customer
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/07/2017 10:45 AM

Thank you for your business and for the review!  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
JV
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John V.
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice care
All the members are friendly and efficient on their job duties.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/06/2017 08:53 AM

Thank you for your business and for the review.  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freindly 5000 mile Service
Great, service folks. Relaxing lounge coffee / bar to wait in..
Service wait time was a bit longer than I had hoped, but maybe they checked so many things the long wait was warranted ?
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/06/2017 08:58 AM

Thank you for your business.  Sorry for the extended wait time.  Have a great week end!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
EC
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Elena C.
Naples, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
maintanance service
This time the service was provided in timely manner for a scheduled appointment.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/05/2017 12:09 PM

Thank you for your business and for the review.  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
JR
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Jerome R.
Bonita Springs, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT DEALERSHIP
Always anxious to make the customer happy, who could ask for more!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/03/2017 12:03 PM

Thank you for your business and for the kind words!  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
TO
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Thomas O.
Naples, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire Check up
Checked all tire pressure and found the culprit of one nail in one tire that could be patched and another that required a new tire. All done without appointment and completed in an hour and a half. Thank you..
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/03/2017 11:58 AM

Thank you for your business.  If there is anything that we can do to improve your service experience here, please let me know.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
RD
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Rudolph D.
Naples, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
The people are helpful.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/02/2017 10:59 AM

Thank you for your business and for the input.

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
IG
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Isabelle G.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Painless and pleasant
Staff were friendly, service (two recalls on this visit) was completed promptly, and the nice cold bottle of water for the ride home was very refreshing. I'll be back!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/02/2017 07:10 AM

Thank you for the review and for the kind words.  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
PT
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PETER T.
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tooo long
Crazy busy atmosphere and service took too long with no update over two hours
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/02/2017 06:25 AM

I apologize for the experience that you had here.  It is not the norm.  We are still getting back on our feet after the storm and I promise it will get better.  I am glad to answer any questions you may have.  Please feel free to contact me anytime.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
239-417-1222, ext# 249
Employees worked with
PN
PAUL LOUIS NIEMIEC
RB
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Robert B.
Cape Coral, FL
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
0 stars really. Service person lied about cost then tried to charge Myer for a prepaid service plan.
Terrible service and LIARS as service providers. Will never purchase another Hyundai and I own 2.
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 10/02/2017 06:34 AM

I apoligize and am embarrassed to hear this.  We do not wish to deceive anyone and I am sorry that you experienced that.  I spoke with Mrs. Bennet this morning and I understand one of the tires is losing air.  We will be glad to take care of it this afternoon ASAP.  In the meantime, if you have any questions or if I can be of further assistance, please feel free to contact me anytime.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
239-417-1222, ext# 249
Employees worked with
PN
PAUL LOUIS NIEMIEC
SG
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Sam G.
Naples, FL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
No waiting friendly comfortable.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/28/2017 12:23 PM

Thank you for your business and for the review!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2017 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely sevice
I walked in and my car was serviced in a timely manner without making an appointment (I called to make one but nobody answered). Service done: Oil change, tire rotation and I had to buy a new tire. I am bit puzzled that after service, the dashboard shows different air pressure on all tires: 37, 34, 33 and 32 ???? I am also waiting for a phone call regarding calibration of new windshield with cameras. Insurance and Safelite insisted that I make an appointment at dealer to re-calibrate cameras. Nobody at Hyundai knew what needed to be done. I hope to receive a call before the end of the week. They said I was going to receive a call back on Monday 9/25.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/28/2017 06:27 AM

I just wanted to follow up.  Have you received a call?  Let me know if I can help.

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
SB
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Stephen B.
Naples, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The amenities available make waiting pleasurable.
I plan to continue having my Sonata serviced at Tamiami and will, if I purchase another vehicle, Place you on the top of my list.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/27/2017 05:49 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
LH
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Larry H.
Naples, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Services
Very friendly atmosphere and quality work performed!!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/27/2017 05:48 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
SJ
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Steve J.
Naples, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too slow.
Too slow.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/27/2017 05:46 AM

Thank you for your business and for the input.  I apologize for the extended wait time. 

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
SS
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Sandra S.
Estero, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
I supposed to take my car for just oil change, unfortunately they had to replace the battery that was super expensive. Not happy with this car.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/27/2017 05:42 AM

Thank you for your business.   I know unexpected car expense can certainly be frusting espiecally after what we in Florida just went through!  I hope the rest of your week is much better!  Let me know if you have any questions or concerns on anything.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bonnie
Great service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 09/25/2017 05:06 AM

Thank you for your business and for the review.  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
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