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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

KC
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Kathryn C.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
Ricardo Garcia is an excellent Service Advisor. He is very efficient, personable and makes sure my car needs are explained and taken care in a timely fashion. Also, alerts me as to anticipated service needs in the future. In addition, the overall attitudes of the personnel in this dealership are very positive.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:54 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LE
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Lynn E.
Phoenix, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Customer Service
A/C went out in June in my car. The young lady was able to get my car in for service within 48 hours of my call. Fortunately, it was just low on refrigerant. I was pleased to see that my bill was less than other repair shops as Earnhardt was running a summer special on A/C . This was a winning deal as I received great service and great price.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:51 PM

Thank you Lynn for the wonderful review.

No A/C in Arizona June is absolutely no fun at all.  I'm glad we were able to get you in, get you sorted, and help you stay cool this summer.  We are honored to be your first choice and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JF
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John F.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly atmosphere
Your all like family. I enjoy coming to your dealership. People are great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:47 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TW
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Tony W.
Peoria, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The amazing Service Advisors they are so Friendly and they get it done under time! Fantastic!!!!
AAA 100% 5 STAR
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/08/2019 09:41 AM

Thank you for the AMAZING review and recommendation.

Sales to service, we're here to serve.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Sedona, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great communication and attention to details
Complete information about service and detailed information about next scheduled service. Very friendly and fast.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:51 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Computer upgrade
It was a very pleasant experience with friendly, helpful people such as Ricardo Garcia.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:50 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Az, AZ
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Always so prompt and friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:49 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
WH
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William H.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!
There were a few recalls on my Sonata and I had them taken care of at Earnhardt Hyundai North Scottsdale. I was greeted right away and the customer service I was given was amazing.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:48 AM

Thank you for the amazing review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DM
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Daniel M.
Scottsdale, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Always great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:44 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Ricardo always greets me with a smile & is always a pleasure to work with. Service is always great and I get in & out quickly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GN
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Gerald N.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Servicing with Ricardo
Always pleasant..and gets the job done.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service Department went above and beyond!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:46 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PK
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Peter K.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
See you again
Excellent customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:44 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DS
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Deirdre S.
Cave Creek, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30,000 mile service
Service was great as always with Ricardo.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:42 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JF
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John F.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better than Family
Just like always, great thoughtful staff. Little expensive for a door lock. Electronics is great until replacement necessary. The 1100 dollar mirror recommended not necessary. Forcing me into a new car. Cheaper. Appreciate everyone!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 01:03 PM

Thank you John for the great review and recommendation.

Now we know some of this technology isn't cheap when it comes time to replace, and we certainly wish it had lasted longer than just 90,000 miles.  First repair out of warranty is always an adjustment. 

Of course we're here for you and perhaps it is time to replace your 2012, we'll help you pick out a G80 in just the right color.

It truly has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Genesis vehicles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SC
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Sean C.
Scottsdale, AZ
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!
Just moved to N Scottsdale and took my 2017 Veloster in for routine service and was very happy with the entire process and the staff. The facilities and amenities were very nice!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 10:06 AM

Welcome to Arizona Sean - get ready it's going to be a hot one!

Thank you for choosing us for service for your Veloster, we are happy to be your new Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ricardo was a pleasure to work with. He communicated everything clearly and my car was completed ahead of schedule!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 10:08 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JM
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Julie M.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service advisor
My Service Advisor is excellent. Has good practical suggestions
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2019 03:14 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Bernhard Hyundai
The best service and the best customer relationship I recommend turn hug on the to everyone
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2019 10:45 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RM
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Roger M.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
MAINTENANCE OF MY VEHICLE
Another excellent experience with the Service Team at Earnhardt Hyundai. Thanks!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/22/2019 12:36 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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