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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

LR
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Leslie R.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Only dealership I keep coming back to
This is the only dealership that I have EVER trusted to return to. My Service Advisor, Ricardo, is great! Never disappointed with the service or advice.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/05/2019 08:16 AM

Thank you for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JL
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Julian L.
Phoenix, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Same great service as usual
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/04/2019 08:05 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Great Service and Great Customer Service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/04/2019 08:05 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Glendale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/30/2019 01:52 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ML
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Michael L.
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing staff
We have owned Hyundai vehicles since 1998 and we continue to own because they are the most reliable cars. But Earnhardt’s staff is exceptional. From our salesman Mr Pena, to Manager Jim Tonnelli and Service providers Mike and Ricardo we cannot be happier.
We highly recommend Ernhardt dealership over any other Hyundai dealerships, they actually do take amazing care of their customers.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:16 AM

What a wonderful review and recommendation - thank you so much!

It has been our absolute pleasure to be your dealership and we look forward to benig here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
HB
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Herbert B.
Scottsdale, AZ
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Your service advisor - Ricardo....
Ricardo is the main reason I keep my allegiance with you. He is responsive, trustworthy and very pleasant. I've had a recent poor experience with your sales people and actually bought my Equus from another dealer as a consequence. However, as long as Ricardo looks after my car, I'll be servicing the vehicle there.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:19 AM

Sorry about your sales experience, but we're glad Ricardo is here to take care of you and your Equus.

The Equus is a a great vehicle and we hope the one you did get serves you well.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DW
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Daniel W.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Top Notch
Appreciate the quality care and concern that not only my vehicle receives but myself as well. Customer lounge is spacious, comfortable and accommodating. Thank you, Ricardo, for making me feel like a valued customer!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:20 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

You are very certainly a valued customer and we are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GB
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Gordon B.
Scottsdale, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Ricardo does a great job in service department.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:20 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TL
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Thomas L.
Phoenix, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:20 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
La Vale, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy service
The technician conducted a thorough inspection and provided recommendations to maintain a safe well running ride.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2019 11:12 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AL
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Amy L.
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is exceptional
Easy to schedule appointments. They are prompt and efficient.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2019 04:36 PM

Thank you for the awesome review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall campaign repairs.
Ricardo, my service advisor, was excellent. Fully explained what was to be done and work was completed in the time frame given to me.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2019 04:34 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DS
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Diane S.
Scottsdale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Relaxing, TV, coffee, bagels, I feel like I’m home.
Ricardo is an excellent service agent.
Always polite, always helpful, always
great care. I couldn’t be happier with
Him. I know my car is in good condition
When he handles the service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2019 08:04 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia  your advisor.

It has been our absolute pleasure to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CC
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Cathy C.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor
Ricardo is a true professional. He is friendly and helpful. Also, appreciate the Service Manager taking time with me as my former service advisor had left.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 12:52 PM

Thank you Cathy.

It was our pleasure to help and you'll love working with Ricardo.  We are always here for you when you need us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KP
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Kathryn P.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change & check up for road trip
Such a nice dealtership. Great people and nice facilities Always love the popcorn while I wait!
Ricardo has always been wonderful to work with. Patient, thorough and very knowledgeable so he can explain things at my level!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 02:55 PM

Thank you for the awesome review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
FP
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Frank P.
Florence, AZ
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata service
Website is confusing
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 12:10 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we're sorry our website was confusing, we'll be updating soon.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PS
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Peter S.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Employees
Ricardo Garcia is awesome!!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 12:49 PM

Thank you for the great review and shout out to Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Competent pleasant experience
Problem resolved competently and pleasantly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 01:03 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RM
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Rose M.
Glendale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Taken care of !
You’re always there to help me when I need you! That’s a lot, no hassles just get it done.
Thanks always to Ricardo.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 01:02 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Tempe, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service center is immaculate. The service is always good. Everybody is very nice.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 12:47 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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