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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PERSONNEL
The personnel and also so helpful and pleasant.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:47 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
What does this title mean?
My service adviser, Ricardo Garcia, was excellent. A real go-getter.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/14/2018 09:14 AM

Thank you for the excellent review.

We are very happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TC
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Teresa C.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service, Friendly Staff
Always enjoyable to have our Santa Fe serviced by Earnhardt Hyundai.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/07/2018 12:37 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TW
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Tony W.
Peoria, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My 5 Star Service Visit !
While waiting in the VIP Lounge, which by the way has the most Comfortable Chairs in the World, Mr. Michael Southern ( Service Director) approached me to assure me all was going well with my Service. It is nice knowing he is hands on with his Clients. I will continue to use Earnhardt Hyundai North Scottsdale for service of ALL Three of my Hyundai's. They are the Best !!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2018 02:15 PM

Thank you for the fantastic review!

It is always nice to hear from our multiple Hyundai owners.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RH
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Randall H.
Phoenix, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service, again!
I bought my new Hyundai Accent here at Earnhardt Hyundai North Scottsdale a little over six years ago and both my purchase experience and the maintenance of my car here every since have been excellent! Both this dealership and my Service Advisor Ricardo Garcia are a pleasure to deal with every time I come in. YES, it's "5 Stars" from me, and still love my car, too! :-))
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2018 02:17 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your service advisor.

We are happy to be your Hyundai dealer these six years now and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BA
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Benny A.
Tempe, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
all your people are very friendly
through out the buying process the client is not under pressure
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2018 02:20 PM

Thank you for the wonderful review.

Sales and service, we are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DZ
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Daniel Z.
Scottsdale, AZ
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great
r
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2018 10:36 AM

Thank you for the great review.

r

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BM
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Braden M.
Scottsdale, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Excellent customer service geographically good location.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2018 10:36 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DW
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David W.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fine job
Overall I am quite satisfied; all did a fine job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/03/2018 02:55 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RS
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Ronald S.
Scottsdale, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great
your staff has always been first class, and what i feel the best in the business.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/30/2018 03:02 PM

Thank you for the amazing review.

We have been very happy to be your Hyundai dealer and we look forward to serving you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MM
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Michael M.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
perfect
Service taken on time, left earlier than anticipated,work done perfectly. And field.y comfortable surroundings
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2018 12:25 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JH
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Joanne H.
Phoenix, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highly recommended Dealer
We are always greeted with a friendly and courteous smile and asked how we are doing. The coffee is always good and the snacks delightful. The service work is always done in a

efficiently caring manner. Always a pleasure to return for service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/28/2018 04:13 PM

Thank you so much for the wonderful review and glowing recommendation.

We are very happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DF
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Daniel F.
Fountain Hills, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Purchase & Service Experience
The car purchase experience with Sales Consultant Bobby Gentile was excellent and carried onward to my first regular service with Service Consultant Ricardo. Easy to book appointment and out within an hour with an overall awesome & easy process!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/28/2018 04:17 PM

Thank you for the great review, and tweet, and facebook post!

We are so very happy to be your dealer for sales and service and we look forward to being here for you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AD
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Alexandria D.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Superior service strikes again!
The week of Thanksgiving my wife and I wanted to get a early start shopping and preparing, however our plans were thwarted by a non-starting vehicle. After attempts to jump start failed, we opted to have towed to Hyundai-North Scottsdale. I contacted Ricardo Garcia (Service Tech), he immediately got the ball rolling. Although the service load and schedule were massive, between Michael Southern and Ricardo they got our vehicle in for service, plus having shuttle service transport of from home back to dealership! Complete and customized service! Correct diagnosis, timely fix, and OUTSTANDING OVERALL EXPERIENCE!! KUDOS to Ricardo and entire Service team for ONCE AGAIN going above and beyond for their customers!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/23/2018 07:00 AM

Wow, thank you for the wonderful review.

We are glad that Ricardo was able to help save your Thanksgiving plans.  It has been our absolute pleasure to be your dealership and we look forward to being here for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BA
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Britttany A.
Scottsdale, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I had great service here!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/19/2018 03:43 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RA
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Robert A.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
As expected
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/19/2018 03:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LV
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Leroy V.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
eeeExcellent service ! Service advisor,Ricardo Garcia, listens to my concerns and instills confidence the maintenance will be properly completed !!
Very difficult to make a service department telephone appointment, sometimes it requires either several attempts or a call to the reception desk and a message left for the service department or advisor. I prefer to speak to a service advisor personally and ask questions rather than make a computer appointment.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/16/2018 02:02 PM

Thank you for the eeeExcellent review and recommendation for Ricardo Garcia your advisor.

Calling Ricardo on his direct line will always be the easiest way to schedule.  We are happy to be your Hyundai dealer for both your Hyundais and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Rio Verde, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, convienent, accomodating
They bent over backwards to get me in for service on my schedule
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/16/2018 01:59 PM

Thank you for the great review.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing customer experience
Ricardo is the best service advisor there is! He’s professional and always ensures that everything runs smoothly and timely!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/15/2018 10:07 AM

Thank you for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment
Ricardo is always taking great care of my car and is always returned looking amazing!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2018 08:08 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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