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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

JG
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James G.
Fountain Hills, AZ
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Proximity
Wait time needs improvement.Other than that it is fine.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/26/2017 12:56 PM

Thank you for your feedback.

We know this visit took longer than either of us expected, even considering the tire repair issue, we expect to be closer to 1 hour than 2.  We appreciate you sticking with us, and we will endeavor to make sure your next visit goes more swiftly.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Mesa, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service and Convenience
Excellent customer service provided by Ricardo and the shuttle to work was very convenient.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/24/2017 04:15 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CD
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Carla D.
Scottsdale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
urgent service need
My battery died about 2 hours before close, and they got me in and out of there with not only replacing the battery but an oil change and other minor repair! Thank you for getting it done before work the next day!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2017 03:04 PM

Thank you for the wonderful review.

Dead batteries always seem to happen at the worst times.  We're glad our team was able to get you in, get you out, and get you back to your life quickly.

We are happy to be your dealer and we'll look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SA
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Scott A.
Las Vegas, NV
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic servicve
I was visiting Phoenix and needed a new battery...............Service dept. got me right in ( on a Saturday) and replaced the battery...........wonderful, polite. spotless dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2017 08:38 AM

Thank you for the fantastic review Scott.

Dead batteries always happen at the worst times.  We're glad we were able ot get you in, get you out, and get you back on the road quickly.  We really appreciate the great praise here and on facebook. 

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DP
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Diane P.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent as always!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/19/2017 03:30 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RM
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Roger M.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai North Scottsdale Service
The service is great from checking in to the actual maintenance on the vehicle. I've been dealing with Earnhardt Hyundai for several years and have always been extremely satisfied with the entire service team. They are a professional and efficient in meeting the service needs of our vehicles.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2017 09:47 AM

Thank you for your loyalty over the years and we really appreciate the wonderful review.

It is our pleasure to be your dealership and we look forward to serving you for many more years and miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LF
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Linda F.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
q
great staff
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/16/2017 09:55 AM

Thank you for the great review.

Q.


Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service department
great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/16/2017 09:47 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SS
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Susan S.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service!
Thank you again to the Service Manager, Mike Southern, and the service staff for always making these service visits so easy and efficient~
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/16/2017 09:54 AM

Thank you for the fantastic review.

We are so happy to be your dealer for multiple Hyundais now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DC
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Donald C.
Cave Creek, AZ
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience
The work was done in a timely manner and customer service was fine, but one of the noises I reported is still there.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 02:13 PM

Thank you for the positive review and we'll plan to get your Santa Fe back in to take another look (or listen) for your noise.

We are happy to be your dealer and we'll see you again soon.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ST
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Sandra T.
Scottsdale, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Julian took great care of us
see above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 09:20 AM

Thank you for the wonderful review.

Congratulations on your new 2018 Elantra and we look forward to seeing you on your first service visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Ricardo is always great to work with! Love this team at Earnhardt!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:38 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Saturday Service
When I got to the dealership. They greeted me at my car they know my name and took my car for service right away. I was in and out. They staff is always friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:39 AM

Thank you for the 5-star review.

We are happy to be your Car Care Express dealer - oil changes and more while you wait.  Our goal is to get you in, get you out, and get you back to your life.  We appreciate the review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2010 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Genesis Service Review
Love my Genesis!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:10 AM

Thank you for the positive review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
EM
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Emily M.
Phoenix, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service was excellent !
My car advisor was very knowledgeable and I appreciate that,thank you Ricardo for doing a great job?keep up the good work!. Tom & Emily Maynard
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:40 AM

Thank you for the excellent review an recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
NS
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Nancy S.
Pittsburgh, PA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis service
Roberto is the best
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:49 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MM
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MICHAEL M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great
as usual on time and done right
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MB
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Marc B.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service was on time, the service coordinator was friendly and helpful and the was ready when promised. All together a very pleasant experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/11/2017 09:52 AM

Thank you Marc for the great review and recommendation for Ricardo Garica your advisor.

We are happy to be your Sonata dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SA
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Stella A.
Gilbert, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's awesome
Everything was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:08 PM

Thank you for the awesome review!

We are glad to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:08 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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