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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

JE
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Jaafar E.
Scottsdale, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place and great team And Ricardo always does excellent job
I will always recommend this place to a friends
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2017 01:09 PM

Thank you for the great review.

Your recommendation is the nicest compliment you could give us and we appreciate your loyalty.

We look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
The team here did a great job, in a timely manner. Thanks!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2017 10:25 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SD
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Susan D.
Scottsdale, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very pleasant service and personel
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/06/2017 07:11 AM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DW
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Donald W.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Starter problem
Timely courteous service from Ricardo!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/02/2017 09:49 AM

Thank you for the great review and praise for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KM
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Krysta M.
Phoenix, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great!
The service team always goes above and beyond. They're all great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/01/2017 07:02 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JN
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Jennifer N.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenence
Excellent service every time I come in
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/28/2017 04:15 PM

Thank you for the excellent review.

We are very happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ML
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Michele L.
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient. Quick service. Friendly, happy employees
Comfortable lounge area while waiting for completion of vehicle servicing. Complementary coffee, water, & snacks available. Can watch TV or read magazines or a local newspaper that are there for customers to past the time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/24/2017 10:13 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RA
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Raymond A.
Phoenix, AZ
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Consideration to the customer
Ricardo is great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/23/2017 10:32 AM

Thank you for the great review.

We are happy to be your Hybrid dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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Verified Customer
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The employees treat me like I am part of the family.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/21/2017 03:49 PM

When you're here, you're family is the greatest compliment we could receive.

Thank you for choosing us and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RS
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Robert S.
Scottsdale, AZ
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied!
Always a pleasant experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/21/2017 12:26 PM

Thank you for the great review and recommendation.

We are very happy to be your Veracruz dealer and we'll look forward to seeing you again next visit - maybe in time for our next Veracruz Day promotion.  Always a pleasure.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BS
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Benita S.
Scottsdale, AZ
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff
Everyone has always been terrific to me and rake time to explain all they are doing, be it servicing my vehicles or helping me get into a new one.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/21/2017 06:37 AM

Thank you for the great review and recommendation.

We are very happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AJ
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Ankur J.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
I was greeted and then asked to take a seat while my shuttle arrived... transportation back and from my work really helped me make this a less stressful experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2017 10:30 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MG
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Mike G.
Globe, AZ
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very clean and professional and very inviting
Driver was right on time to pick up our car and when he returned it, nice and clean and all listed problems were corrected, he was very pleasant, well groomed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2017 03:50 PM

Thank you for the 5-star review.

We are happy to be your Equus dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
IZ
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Ira Z.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close by
There are too many suggested maintenance items to be done. The service adviser can only read from his sheet. I was told when I purchased the vehicle that maintenance was every 6000 miles, not 3750 miles. Today's lubricants lat at least 500 miles. 3750 seems like too few miles between "scheduled" maintenance periods. Will be checking with ASE certified shops for regular maintenance program and use my warranty as needed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2017 03:36 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CS
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Charles S.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Earnhardt Hyundai
Very friendly and efficient service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2017 03:11 PM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice job?
Gmedina
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2017 12:32 PM

Thank you Gustavo.

It truly is our pleasure to be your dealership.  Thank you for your loyalty over the years and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GB
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Gabrielle B.
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very good service
very good service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2017 11:23 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MB
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Michael B.
Scottsdale, AZ
2011 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo is a great Service Manager!
He was knowledgeable and helped me with a last minute oil change on top of my service! I appreciate his help! Thanks Ricardo!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/12/2017 11:21 AM

Thank you for the positive review and recommendation for Ricardo.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast quality service
Completed quickly and the wait area was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/08/2017 06:59 AM

Thank you for the great review.

We are happy to be  your dealer for both your Hyundais and we look forward to serving you for many years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AI
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Alexis I.
Phoenix, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Polite and courteous
The service is timely and genuinely wants to ensure good vehicle service and customer service. They are the best.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/08/2017 06:57 AM

Thank you for the great review.

It is always nice to hear from our multiple Hyundai families.  We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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