Ric Morin

Owner & Technician

Motorcar Alternatives

"Owner"

Ric has been in the automotive field since he was 16 years old, starting out pumping gas at a gas station. He knows the definition of customer service, and it's not a department but an attitude. He has owned Motorcar Alternatives since 1996.

Overall Rating

4.9

(19 reviews)

95

Reviews of Ric Morin

BS

Bruce S.

Manchester, NH

MINI Countryman

12/06/2025

Verified Customer

10

Tire air pressure sensor

Had a notification of low tire pressure on my mini cooper. Called Chris at Motorcar Alternatives to get the an appointment. Chris has an opening the very next day. As soon as the opened, Chris got me checked in and send a link to check progress. Ric started right off and did the checks on my tires and ca my vote conclusion that it was as simple as the temperature change that caused the notification. Ric filled the tires to the recommendation pressure and I was on my way in less than 30 minutes.

Employees worked with

Owner & Technician

DL

Derek L.

Manchester, NH

11/02/2025

Verified Customer

8

Relieved with situation

I lost my phone and it was worried about transportation. Had the car towed was fixed by the end of the week.

Ric M. from Motorcar Alternatives responded on 11/07/2025 09:37 AM

We appreciate your understanding during your vehicle's brief vacation at our service center. Losing a phone is tough, but at least the car got a timely makeover!

Employees worked with

Owner & Technician

BS

Bruce S.

Manchester, NH

MINI Countryman

10/25/2025

Verified Customer

10

Scheduled appt for brake fluid service

Had a notification of brake fluid service on my wife’s mini. She was worried that a leak might have occurred. Called Chris at Motocar Alternatives and he made an appt for the next available day. Rick looked at the levels and noticed everything was looking good. The notification was informing me that it was a routine maintenance for the brake fluid due to the mileage.

Ric M. from Motorcar Alternatives responded on 10/25/2025 07:28 AM

Happy to find nothing serious. We will add that service to your next visit and clear that notification.

Employees worked with

Service Advisor

Owner & Technician

Verified Customer

Dunedin, FL

09/23/2025

Verified Customer

10

Oil change and maintenance

Ric is the best, always honest and trustworthy!

Ric M. from Motorcar Alternatives responded on 09/28/2025 09:38 AM

We appreciate your recognition of Ric's honesty and trustworthiness; he certainly makes our team shine brighter than a freshly polished hood!

Employees worked with

Owner & Technician

JD

Jeffrey D.

09/09/2025

Verified Customer

10

Simply Amazed!

1st time customer, now life long customer.
Brought my 2018 F150 in for repairs. During every step of the process, I was notified promptly of the status of my repair, what my truck needed and when I should expect the truck to be returned. I have never experienced anything like this before when having my vehicle serviced.
Motorcar Alternatives is the best service center I have ever had the pleasure of dealing with.
If you are looking for an honest, clean, and friendly service center, that not only specializing in knowledgeable auto repairs and true customer courtesy. This is your shop! Look no further, and schedule your repair with confidence.

Ric M. from Motorcar Alternatives responded on 09/14/2025 09:40 AM

Your endorsement of our service is greatly appreciated; we always aim for clarity over mystery—even in auto repairs! Welcome to the Motorcar Alternatives family.

Employees worked with

Service Advisor

Owner & Technician

JS

Jason S.

NH

08/28/2025

Verified Customer

10

Great communication and Fast work

Brought my car in for an inspection, and was informed all 4 brakes needed replacing, they gave me a quick estimate and had my car finished and ready for pick up the next day!

Ric M. from Motorcar Alternatives responded on 08/29/2025 02:14 PM

We appreciate your feedback and are glad to have gotten your brakes back to working order faster than you can say "brake check." Your satisfaction fuels our drive.

Employees worked with

Service Advisor

Owner & Technician

PD

Paul D.

Candia, NH

08/28/2025

Verified Customer

10

Love the loaner car.

Love the RAV 4 loaner car. It’s s great convenience to not have to worry about getting a ride. My car is running great.

Employees worked with

Owner & Technician

DL

Derek L.

Manchester, NH

06/08/2025

Verified Customer

10

Flexible

Always available to maintain my vehicles

Ric M. from Motorcar Alternatives responded on 06/13/2025 09:39 AM

We appreciate your recognition of our availability; regular maintenance is the best way to keep your vehicles feeling like new. Just think of us as your car's personal trainer!

Employees worked with

Owner & Technician

Verified Customer

Hooksett, NH

05/09/2025

Verified Customer

9

Happy customer

Very happy

Ric M. from Motorcar Alternatives responded on 05/14/2025 09:38 AM

We are delighted to hear you are very happy! Your positivity adds shine to our day.

Employees worked with

Owner & Technician

DF

David F.

Manchester, NH

04/11/2025

Verified Customer

10

Number one shop

Been going to motorcar for at least 20 years rik and his crew are top notch excellent work professional caring they’re the only shop I let touch my vehicles

Ric M. from Motorcar Alternatives responded on 04/16/2025 09:38 AM

Your loyalty for two decades speaks volumes! We're honored to be your trusted shop—definitely a relationship worth more than a few oil changes.

Employees worked with

Owner & Technician

MB

Mary B.

Hooksett, NH

03/16/2025

Verified Customer

10

Customer for life

Such superior service yet again. It is so reassuring to know I can always count on these guys.

Ric M. from Motorcar Alternatives responded on 03/21/2025 09:39 AM

We appreciate your trust in us; it seems our service is starting to develop a fan club. Here’s to more reliable experiences ahead!

Employees worked with

Service Advisor

Owner & Technician

CL

Chip L.

Manchester, NH

02/24/2025

Verified Customer

9

Competent, Friendly and quick

Changed car repair shops and I’ll definitely be coming back. No pushy advisor pushing unnecessary work. Scheduling was easy and quick. I found Motorcar Alternatives to be friendly, knowledgeable, competent and doing only what’s necessary.

Ric M. from Motorcar Alternatives responded on 03/01/2025 09:40 AM

We appreciate your feedback and are glad you found our team refreshingly straightforward. Our goal is to keep your car in top shape without the extra fluff.

Employees worked with

Service Advisor

Owner & Technician

DG

David G.

Hooksett, NH

02/16/2025

Verified Customer

10

Excellent service on the same day I called in!

Had an acute problem late in the day and they got me right in and fixed it.

Ric M. from Motorcar Alternatives responded on 02/21/2025 09:38 AM

We appreciate your kind feedback and are glad we could jump in to save the day. Never underestimate the power of quick repairs!

Employees worked with

Service Advisor

Owner & Technician

LF

Laurie F.

Hooksett, NH

Ford Expedition EL

12/17/2024

Verified Customer

10

Excellent and affordable service

Ric is very honest and gives great advice. I'm looking to get a "new to me" used vehicle and I will use that advice when I'm ready to make my purchase!

Ric M. from Motorcar Alternatives responded on 12/22/2024 09:37 AM

Honest advice is like a good map; it helps navigate the roads of vehicle shopping. Happy car hunting on your upcoming adventure!

Employees worked with

Owner & Technician

DH

Dan H.

Hooksett, NH

12/11/2024

Verified Customer

10

Great knowledgeable service!

The crew at Motorcar Alternative are the best around. Rick, Jeff and Chris are true professionals!

Ric M. from Motorcar Alternatives responded on 12/16/2024 09:36 AM

We appreciate your commendation of our crew; it seems Rick, Jeff, and Chris could be the new Avengers of motorcars. We're lucky to have such superheroes on our team!

Employees worked with

Owner & Technician

JE

John E.

Auburn, NH

Chevrolet Express Passenger

11/28/2024

Verified Customer

10

The best!

I have faith that the work being done on my vehicle is top notch. Easy to check in and out. I trust this place! And the loaner car they offer makes it very convenient to keep my vehicles running strong and safe.
I highly recommend.

Ric M. from Motorcar Alternatives responded on 12/03/2024 09:33 AM

Your confidence in our work is as refreshing as a cool breeze on a hot day! We're delighted you found our services as convenient as finding an extra fry at the bottom of the bag.

Employees worked with

Service Advisor

Owner & Technician

RJ

Richard J.

Auburn, NH

10/11/2024

10

Trusted and Reliable

I have always trusted this shop to do the Job the Right way

Ric M. from Motorcar Alternatives responded on 10/12/2024 09:41 AM

We appreciate your steadfast trust in our services. It's our mission to keep doing the job right—no pressure, but we aim for perfection!

Employees worked with

Owner & Technician

Verified Customer

Brookline, MA

09/18/2024

Verified Customer

10

Best shop in New England

Motorcar is the best shop in New England. I always have a great experience and trust them to do the job right every time. They are extremely knowledgeable and work hard to get my vehicle back on the road as quickly as they can. Highly recommend.

Ric M. from Motorcar Alternatives responded on 09/21/2024 10:09 AM

We appreciate your feedback and are pleased to learn about your positive experiences with our shop. Your trust and recommendation are valued, and we will continue to strive for excellence in our service. Thank you for choosing Motorcar Alternatives.

Employees worked with

Owner & Technician

Verified Customer

Hooksett, NH

08/25/2024

Verified Customer

9

Great

Great job

Ric M. from Motorcar Alternatives responded on 08/27/2024 04:56 AM

We are grateful for your positive feedback! ?

Employees worked with

Owner & Technician

Displaying all 19 Review

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