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Ric Morin

Owner & Technician
"Owner"
Ric has been in the automotive field since he was 16 years old, starting out pumping gas at a gas station. He knows the definition of customer service, and it's not a department but an attitude. He has owned Motorcar Alternatives since 1996.
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(27 reviews)
93

LR
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Lynne R.
Gilford, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2026
verified customerVerified Customer
10
Motorcar Alternatives is the BEST garage I’ve ever found
I had a 2014 Mini Cooper with a coolant leak. Two other mechanics near me (Motorcar Alternatives is an hour away from me) couldn’t even find the leak let alone fix it. They diagnosed the problem and provided a detailed estimate for the repair. They even gave me a loaner car to use while they fixed my car!!!!! (What an unexpected bonus that was!). They kept me updated the entire time they had the car. Chris (in the office) was patient and friendly, Ric, who fixed it, is an automotive Guru. I ‘m truly grateful for how these folks treated me and my car. I definitely would not hesitate to work with Motorcar Alternatives again
Ric M. from Motorcar Alternatives responded on 05/29/2026 09:38 AM

We appreciate your glowing review and are delighted to hear about your positive experience—even if your Mini Cooper momentarily turned into a bit of a drama! Your kind words about our team make our day complete.


Verified Customer
Manchester, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2026
verified customerVerified Customer
9
Reliable and fast
Had my daughter car home from college and had it serviced. In and out with no problems
Ric M. from Motorcar Alternatives responded on 05/18/2026 09:36 AM

We appreciate your feedback and are pleased to hear the service went smoothly. May your daughter's Renegade continue to impress her on those college adventures!

Employees worked with

CC
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Carl C.
Goffstown, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2026
verified customerVerified Customer
10
Exceptional
The team at Motorcar got my car on Friday morning with a bad starter and a full slate of other cars already in front of me and were able to get my car fixed for my road trip! The team at Motorcar is bar far the best in the area!!
Ric M. from Motorcar Alternatives responded on 04/30/2026 09:37 AM

We appreciate your high praise! It seems our team has mastered the art of automotive magic—fixing problems before the road trip, what a performance!


MB
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Michelle B.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2026
verified customerVerified Customer
10
Honda Fit Service
Always excellent work
Ric M. from Motorcar Alternatives responded on 04/17/2026 09:38 AM

We appreciate your high praise and commitment to excellence; it keeps our engines running smoothly too! Here’s to many more miles ahead.

Employees worked with

CL
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Chip L.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2026
verified customerVerified Customer
10
Always a perfect experience
Rick and Chris are awesome. Great work at great prices. I totally trust Rick and company to keep my vehicles running smoothly and safely.
Ric M. from Motorcar Alternatives responded on 03/03/2026 09:37 AM

We appreciate your trust in our team; it seems Rick and Chris have hit the automotive jackpot for you! Here's to keeping that Gladiator in top shape!


CL
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Chip L.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
verified customerVerified Customer
10
Friendly, thorough and fair price
Rick and company are are always friendly. The shop is modern and the work is thorough.
Ric M. from Motorcar Alternatives responded on 02/11/2026 06:01 AM

We appreciate your recognition of our friendly service and modern shop; we strive to make car care a pleasant experience. 


Verified Customer
Manchester, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2026
verified customerVerified Customer
8
Great service
Was able to get in for service without delay
Ric M. from Motorcar Alternatives responded on 02/04/2026 09:35 AM

We appreciate your feedback and are delighted to know we could expedite your service—time waits for no one, after all!

Employees worked with

BS
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Bruce S.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2026
verified customerVerified Customer
10
Door locks and Battery
Had multiple issues trying to open the drivers door and at one time, the door latch was stuck in the open and I couldn’t lick my car. Also a couple days later, we’re having issues with battery notifications. Called Chris at Motorcar and set up an appt the next day.
Ric M. from Motorcar Alternatives responded on 01/29/2026 09:36 AM

We appreciate your feedback and are sorry to hear about the door latch saga—sounds like a real cliffhanger! We're glad you reached out to us for assistance.

Employees worked with

BS
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Bruce S.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2025
verified customerVerified Customer
10
Tire air pressure sensor
Had a notification of low tire pressure on my mini cooper. Called Chris at Motorcar Alternatives to get the an appointment. Chris has an opening the very next day. As soon as the opened, Chris got me checked in and send a link to check progress. Ric started right off and did the checks on my tires and ca my vote conclusion that it was as simple as the temperature change that caused the notification. Ric filled the tires to the recommendation pressure and I was on my way in less than 30 minutes.
Ric M. from Motorcar Alternatives responded on 12/11/2025 09:39 AM

We appreciate your feedback and are pleased to hear that itwas a simple fix. Quick turnarounds are our specialty – consider us your tire pressure superheroes.

Employees worked with

DL
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Derek L.
Manchester, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2025
verified customerVerified Customer
8
Relieved with situation
I lost my phone and it was worried about transportation. Had the car towed was fixed by the end of the week.
Ric M. from Motorcar Alternatives responded on 11/07/2025 09:37 AM

We appreciate your understanding during your vehicle's brief vacation at our service center. Losing a phone is tough, but at least the car got a timely makeover!

Employees worked with

BS
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Bruce S.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2025
verified customerVerified Customer
10
Scheduled appt for brake fluid service
Had a notification of brake fluid service on my wife’s mini. She was worried that a leak might have occurred. Called Chris at Motocar Alternatives and he made an appt for the next available day. Rick looked at the levels and noticed everything was looking good. The notification was informing me that it was a routine maintenance for the brake fluid due to the mileage.
Ric M. from Motorcar Alternatives responded on 10/25/2025 07:28 AM

Happy to find nothing serious. We will add that service to your next visit and clear that notification.


Verified Customer
Dunedin, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2025
verified customerVerified Customer
10
Oil change and maintenance
Ric is the best, always honest and trustworthy!
Ric M. from Motorcar Alternatives responded on 09/28/2025 09:38 AM

We appreciate your recognition of Ric's honesty and trustworthiness; he certainly makes our team shine brighter than a freshly polished hood!

Employees worked with

JD
Jeffrey D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
verified customerVerified Customer
10
Simply Amazed!
1st time customer, now life long customer.
Brought my 2018 F150 in for repairs. During every step of the process, I was notified promptly of the status of my repair, what my truck needed and when I should expect the truck to be returned. I have never experienced anything like this before when having my vehicle serviced.
Motorcar Alternatives is the best service center I have ever had the pleasure of dealing with.
If you are looking for an honest, clean, and friendly service center, that not only specializing in knowledgeable auto repairs and true customer courtesy. This is your shop! Look no further, and schedule your repair with confidence.
Ric M. from Motorcar Alternatives responded on 09/14/2025 09:40 AM

Your endorsement of our service is greatly appreciated; we always aim for clarity over mystery—even in auto repairs! Welcome to the Motorcar Alternatives family.


JS
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Jason S.
NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Great communication and Fast work
Brought my car in for an inspection, and was informed all 4 brakes needed replacing, they gave me a quick estimate and had my car finished and ready for pick up the next day!
Ric M. from Motorcar Alternatives responded on 08/29/2025 02:14 PM

We appreciate your feedback and are glad to have gotten your brakes back to working order faster than you can say "brake check." Your satisfaction fuels our drive.


PD
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Paul D.
Candia, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Love the loaner car.
Love the RAV 4 loaner car. It’s s great convenience to not have to worry about getting a ride. My car is running great.
Employees worked with

DL
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Derek L.
Manchester, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2025
verified customerVerified Customer
10
Flexible
Always available to maintain my vehicles
Ric M. from Motorcar Alternatives responded on 06/13/2025 09:39 AM

We appreciate your recognition of our availability; regular maintenance is the best way to keep your vehicles feeling like new. Just think of us as your car's personal trainer!

Employees worked with

Verified Customer
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
Happy customer
Very happy
Ric M. from Motorcar Alternatives responded on 05/14/2025 09:38 AM

We are delighted to hear you are very happy! Your positivity adds shine to our day.

Employees worked with

DF
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David F.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Number one shop
Been going to motorcar for at least 20 years rik and his crew are top notch excellent work professional caring they’re the only shop I let touch my vehicles
Ric M. from Motorcar Alternatives responded on 04/16/2025 09:38 AM

Your loyalty for two decades speaks volumes! We're honored to be your trusted shop—definitely a relationship worth more than a few oil changes.

Employees worked with

MB
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Mary B.
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Customer for life
Such superior service yet again. It is so reassuring to know I can always count on these guys.
Ric M. from Motorcar Alternatives responded on 03/21/2025 09:39 AM

We appreciate your trust in us; it seems our service is starting to develop a fan club. Here’s to more reliable experiences ahead!


CL
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Chip L.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
9
Competent, Friendly and quick
Changed car repair shops and I’ll definitely be coming back. No pushy advisor pushing unnecessary work. Scheduling was easy and quick. I found Motorcar Alternatives to be friendly, knowledgeable, competent and doing only what’s necessary.
Ric M. from Motorcar Alternatives responded on 03/01/2025 09:40 AM

We appreciate your feedback and are glad you found our team refreshingly straightforward. Our goal is to keep your car in top shape without the extra fluff.

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