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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(160 reviews)
89

DG
DAVID G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Quick turn around once I dropped off my Car as promised.
I bought my car in for maintenance and needed it back by 11:00 am. They took care of what was needed and had my car ready to go, on the exact time line. I've been with them for a number of years and will continue to bring both of my cars for servicing.
Owner from Midtown Auto Repair- Goodyear responded on 07/03/2025 09:39 AM

We're delighted to hear that we kept you on schedule with your car maintenance. Timeliness is one of our superpowers, and we're glad you found us to be reliable. It's always a pleasure to have loyal customers like you who trust us with their vehicles over the years. Here's to many more years of keeping your cars in tip-top shape!

Employees worked with

BS
BRYCE S.
Ferndale, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Helped me in a emergency
The staff here were super awesome and very clear with my repair for an emergency coolant leak that started after a long drive from Detroit, MI to Chicago. The mechanics and front staff were were super nice and communicative through the whole process.
Owner from Midtown Auto Repair- Goodyear responded on 07/02/2025 09:38 AM

It sounds like we hit the jackpot with your visit! We're glad to hear our team was not only awesome but also clear about the repair process during your coolant leak emergency. It's always our goal to keep the lines of communication open—after all, cars can be complicated enough without throwing in confusion! We appreciate you choosing us for your journey from Detroit to Chicago, and we hope your future drives are less eventful (in a coolant-leak sort of way). Safe travels ahead!

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Outstanding, expert car repair
Once again, Cuco and Bryan provided expert, timely replacement of our alternator. They are the BEST!
Owner from Midtown Auto Repair- Goodyear responded on 06/30/2025 09:38 AM

We're glad to hear that Cuco and Bryan worked their magic once again! Replacing an alternator can be as tricky as training a cat to fetch, but it sounds like they nailed it. Your trust in us means a lot, and we’re here whenever you need a helping hand (or an alternator). Safe travels!

Employees worked with

PC
PRESTON C.
Davidson, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
Excellent service
My AC was not working. I had an excellent diagnosis and service on a hot Sunday afternoon. Thanks.
Owner from Midtown Auto Repair- Goodyear responded on 06/26/2025 09:39 AM

We appreciate you taking the time to share your experience. It’s definitely a relief to have working AC, especially on a Sunday afternoon when the temperatures can be less than friendly. We're glad our team could help diagnose the issue and provide the service you needed. Enjoy that crisp, cool air!

Employees worked with

GS
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GREG S.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2025
verified customerVerified Customer
8
Brake job and tire repair
Midtown auto did a good job of inspection and repair of the brakes on the vehicle. Front brakes needed replacement, but the rear only needed adjustment. I had also asked for the front tires to be remounted due to bead leaks. Although they forgot to do this with the other work, when they realized the miss, they worked the car into the schedule and took care of the work. Nice touch was the free car wash coupon. Thanks Midtown.
Owner from Midtown Auto Repair- Goodyear responded on 06/24/2025 09:37 AM

We're delighted to hear that you had a positive experience with your brake inspection and repair. It's great to know our team could seamlessly fit you back into the schedule after a little oversight—after all, cars can be just as unpredictable as your favorite sitcom plot twists! We're pleased you appreciated the complimentary car wash coupon too. Nothing like a clean car to go along with those newly adjusted brakes! If you ever need anything else, just give us a shout. Your vehicle’s happy and so are we!

Employees worked with

CR
CATHERINE R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Fast, friendly and affordable
My AC was blowing hot air so I brought it into Midtown. They were so friendly and welcoming! I was in and out in an hour and a half, and the cost was exactly what they had quoted me. They have a comfortable lounge with coffee, tea, water, to wait in. I will be returning! Thank you so much.
Owner from Midtown Auto Repair- Goodyear responded on 06/20/2025 09:38 AM

We really appreciate your feedback! It's great to hear that our team was able to cool things down for you—no one enjoys a hot air blast when they're hoping for a refreshing breeze. We're glad you felt welcomed and enjoyed our lounge amenities; nothing like a little comfort to pass the time while your car gets the care it deserves. Looking forward to having you back; we'll keep the coffee hot and the air cool!

Employees worked with

DJ
DAVID J.
Chicago, IL
Mazda 3 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Flat tire
Fix d it perfectly. And fast!
Owner from Midtown Auto Repair- Goodyear responded on 06/16/2025 09:38 AM

We're glad to hear that your repair was done perfectly and in record time! Our team loves to work at lightning speed, almost like they're in a pit crew for a race car. Your support means a lot to us, and we're always here to keep you rolling smoothly!

Employees worked with

GP
GARY P.
Waterford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Trustworthy
We were in Chicago visiting relatives when we discovered a fatally defective tire on Saturday afternoon. They got us taken care of. Honest and fair.
Owner from Midtown Auto Repair- Goodyear responded on 06/16/2025 09:38 AM

It sounds like you put the "road" in road trip! We're glad we could step in and save the day when that tire tried to throw a wrench in your plans. We appreciate your kind words about our honesty and fairness—just try not to make a habit of those "fatally defective" tires, okay? Safe travels on your journeys ahead!

Employees worked with

DC
DANIEL C.
Chicago, IL
Toyota *PRIUS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Good experience
Fast, friendly, and efficient
Owner from Midtown Auto Repair- Goodyear responded on 06/14/2025 09:39 AM

We're glad to hear that your visit was fast, friendly, and efficient! It sounds like we hit the trifecta of customer service. If we could add fast flying to our list of services, we might just be superheroes! We appreciate your support and look forward to keeping your wheels turning smoothly.

Employees worked with

MC
MO C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Quality and Speedy Service
I had an issue with both struts of my car on a Saturday afternoon. Midwest checked me in diagnosed what was wrong and gave me a fair and speedy quote to service my car all same day. 3 hours later I was able to pick up my car and I couldn’t be more impressed by their reliable and trustworthy service. I’d recommend these guys over and over again. Thank you!
Owner from Midtown Auto Repair- Goodyear responded on 06/09/2025 09:37 AM

We're glad to hear that your strut situation was resolved faster than you can open a bag of chips! It's great to know that you appreciated the quick diagnosis and fair quote—our team always aims to keep things efficient and trustworthy. Recommendations from happy customers like you make our day! If you ever find yourself in a mechanical pickle again, you know where to find us. Safe travels!

Employees worked with

AP
ALPESH P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great fast service on a holiday.
Thanks to your team for being so accessible and efficient!
Owner from Midtown Auto Repair- Goodyear responded on 05/28/2025 09:35 AM

We're pleased to hear that you found our team accessible and efficient! It's our mission to keep things running smoothly, and it sounds like we hit the mark. If you ever need us again, you know where to find us—like a trustworthy GPS for your car!

Employees worked with

KM
KAREN M.
Chicago, IL
Saab *9-3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2025
verified customerVerified Customer
7
Goodyear
Trying it for my Saab
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

It's great to hear you're giving us a chance with your Saab! We love a good automotive challenge, and we're ready to get it back into tip-top shape. If there's anything specific you'd like us to keep an eye on, just let us know. We're here to make your Saab as happy as it can be!

Employees worked with

BJ
BRIANNA J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Oil change and break light
I always trust them with my car. They do excellent work
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

We're glad to hear that you trust us with your car; that means a lot! It's our mission to keep your vehicle in top shape, and we aim to impress with our work. If your car ever starts feeling like it needs a little therapy, you know who to call!

Employees worked with

JW
JOHN W.
Chicago, IL
Tesla *MODEL S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
9
Reliable, honest, consistent.
Friendly staff and consistent reliable service. Repeat customer.
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to know our friendly staff and reliable service keep you coming back. We're always here to make sure your car gets the care it needs—after all, a well-loved car deserves a little TLC. Looking forward to your next visit!

Employees worked with

MB
MARK B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Friendly, Efficient Service
Friendly service reps made everything easy. New tires, dropped car off night before, and then picked up when done. Work looks solid and free car wash.
Owner from Midtown Auto Repair- Goodyear responded on 05/19/2025 09:41 AM

It's great to hear that you had an excellent experience with our service team. We pride ourselves on making tire shopping as easy as pie, or should we say, as easy as rolling on new tires? It's wonderful to know that you found our friendly service approachable and the work to your satisfaction. And who doesn't love a free car wash? It's like the cherry on top of a smooth ride! Your support means a lot to us, and we look forward to keeping your wheels in great shape for many drives ahead.

Employees worked with

PR
PAYTON R.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
verified customerVerified Customer
0
Slow service and inflated in-store pricing
Slow service and much higher pricing for walk-up than the same service was quoted online. 4 tires quoted online at this store for ~$600 including fees and service was $930 in store. After I discovered this they wouldn’t match their online quote because that would have required an appointment 2 days later. They did not charge a “same-day” fee where this would have been obvious, they raised the price per tire from $115 to $145 each and service from $115 to $200 and did not explain the discrepancy prior to signing. Service for 4 tires took over 2.5 hrs.
Employees worked with

TK
TIM K.
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Elite Service
We had a flat while visiting family in Chicago and Cuco and the crew at Midtown Goodyear were fantastic! They fixed our problem and got us back on the road in under an hour….on a Sunday on Mother’s Day! Can’t recommend Midtown highly enough and have made sure our family and friends are fully aware that Midtown is the place to go if you have a problem.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate you sharing your experience with us! It's not every day we get to help someone on Mother’s Day – hopefully, your family didn't mind your brief pit stop for a little automotive TLC. We're glad Cuco and the crew could get you back on the road quickly so you could continue your Chicago adventure. It sounds like you have quite the fan club for Midtown, and we couldn’t be happier to have earned your recommendation. Safe travels for you and the family, and keep us in mind for any future tire dramas!

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Outstanding Care
Outstanding care by Cuco and the team at Midtown Goodyear. They are the Best!
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate your glowing feedback! Cuco and the team are some of the finest folks around, and it's heartwarming to see their efforts recognized. Providing outstanding care is what we aim for, and it's great to know we're hitting the mark. Here's to smooth rides and happy driving!

Employees worked with

TM
TONI M.
Arlington Heights, IL
Mercedes-Benz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Fast Efficient Service
Appreciated the quick service and attention to my tire repair. No nonsense, just good service.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

Your appreciation for our quick and straightforward service is music to our ears. We believe in getting you back on the road without all the extra fluff. Tire problems can be a drag, but it sounds like we got you back on track in no time. Safe travels out there!

Employees worked with

RM
RAEANN M.
Chicago, IL
BMW *535 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tire
I got a flat tire and you were able to order and install a new one on my BMW within 24 hours. Brian is always friendly and very accommodating. Customer service is great
Owner from Midtown Auto Repair- Goodyear responded on 05/09/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It sounds like we were able to turn your tire trouble into a speedy fix—like a pit stop at a NASCAR race but with fewer left turns! We're glad Brian could provide the friendly service you deserve. If your BMW has more surprises up its sleeve, you know where to find us. We're here to help!

Employees worked with

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