Samantha Giddens

Hi Mariena;

We apologize for not providing everything back to your vehicle when you were in for service and that you had to return. Thank you for your rating and review. Yes, we like Jessica too and she does a great job!  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. All of our staff tries to be as helpful and friendly as possible; helping a customer understand how their vehicle works and even some things they can do themselves is always good for business.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Our teams work hard every day to improve services for customers and we appreciate your suggestions. Our Service Advisors should indicate expected wait times and keep you posted throughout your stay. We understand time is important, but in order to complete a thorough inspection including brakes, tires, belts, hoses, fluids and engine diagnostics - it takes some time. We could eliminate certain services if you prefer to speed up your wait time; all you have to do is inform you service advisor and they will help expedite your visit. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything to make your next appointment better, please let us know; your experience is important to us.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad you like our facilities. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. That's why we're here! We're just glad you came to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know having your car serviced is probably not on the top of your list of favorite things, so we try to make every experience the best it can possibly be. Greeting you with a friendly staff, keeping you informed about your vehicle status and making sure we answer all of your questions can make the experience a little better. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We try to keep a pretty even donut to customer ratio, but sometimes we misjudge the flavor and variety factor; this can deeply influence the amount of donuts available for the entire day. Best advice would be to schedule your appointment early and have complete reign over the donut case and coffee stand. We'll make room for you!  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know our teams work hard to make sure every customer has the best experience possible. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We truly appreciate your comments and thank you for being a Lakeland Hyundai customer.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. It's always great to hear customers compliment the Lakeland Hyundai Staff - thank you. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We strive every day to provide the best possible service experience every time. If we could have done something better to provide you with an exceptional experience, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know the last thing anyones needs are grumpy, rude or inconsiderate staff that doesn't care about the customer - that's not us! Making sure every customer has the best experience is all of our teams goals. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. It's nice to hear our customers think our staff is awesome; we know they work hard to make sure every customer has a great experience - we're happy you noticed. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad Samantha was able to meet your expectations. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate your business and look forward to helping you on your next visit.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate your feedback. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Thank you for the kind words. If we can do anything, don't hesitate to ask... we're here to help!