Samantha Giddens

Thank you for your rating and review. We like to think our staff does a great job, but hearing it from customers is great! If we can do anything, don't hesitate to ask... we're her to help!

Thank you for your rating and review. We try to do our best to get every customer in and out as quickly as possible while completing inspections and completing the customer repair order. We apologize the time took longer than expected and that they did not vacuum your vehicle as promised. Please let your service advisor know on your next service that the car wash did not include a vacuum  - they will make sure the vehicle is completed to your liking.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We hope our service goes above and beyond what you might expect from any dealership and hope that it is better than it gets every time. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We are so pleased that you came to Lakeland Hyundai and continue to come back for service. We know our teams work hard every day to provide the best possible service every time and we are glad that you like your experience each time. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we could have done anything different to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We appreciate your feedback and are always looking for ways to improve. We have in the past used other sources to answer calls, but even though they were effective, they didn't always have the knowledge to answer specific questions asked by customers. We use our service advisors to help lessen the burden and be able to answer specific automotive questions. Your service advisor should be the one checking you out just like they check you in.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We know the service department usually isn't the first place most people want to be; making the process easier and efficient helps... and a great staff too! If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad we were able to help with your maintenance and repairs. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're so glad we could get your problems fixed and that everyone was helpful.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We try every day to provide excellent service - thank you for noticing.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review.We take great pride in our teams that make up Lakeland Hyundai - we're glad you agree!  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Also thank you for the kind words about our staff; we will be sure to let them know. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Yes, we do charge more than some dealerships and independent shops. We're truly sorry you did not find the value in bringing your vehicle to an authorized dealer for service. We're not sure what warranty you may have with your vehicle, but you might want to check to see what the repair and maintenance stipulations might be; some require an authorized dealer perform the work - others do not. 

Unlike some independent service providers, we do offer a full vehicle inspection, alignment, brake, tire, fluid, belt, hose and diagnostic inspection with every service, plus a car wash at the end if your time allows. We certainly hope we can earn you business in the future and keep you coming back to Lakeland Hyundai Service.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for you rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for you rating and review. We think Samantha is pretty great too!  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We believe a good product and great customer service is a great combination. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We like Samantha too! She's been with us for some time and we're proud to have her as part of our service team. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Those are all great words to describe our staff and service department - we truly appreciate your feedback. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad you came to Lakeland Hyundai Service.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything  different to make your next service experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!