Business Solutions
English French Canadian
SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45 reviews)
93

Reviews of Stephanie Pless

CR
CLIFF R.
Wilmington, NC
1977 Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
2013 Altima
Always friendly, timely and thorough. First and only garage for our car and antique truck.
Employees worked with
SP
Stephanie Pless
Service Advisor
LB
gravatar
LISA B.
Wilmington, NC
2015 Toyota RAV4
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2025
verified customerVerified Customer
3
Inspection
I was very dissatisfied with being told they couldn’t pass inspection of my car due to wiper blades. They were working properly and I left there feeling I was taken advantage of because my inspection was very close to expiration. If I hadn’t had my grandson with me I would have complained I have no intention of returning, I liked the shop when Dave was there so it no longer has anything that appeals to me. All said, no worries, just going to find another auto shop.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:50 PM

We are thankful you took the time to express your expereince with us at your last visit. Part of the North Carolina State Inspection states that wiper blades cannot be torn. Although the wiper blades were functioning and clearing the windsheild they were torn, and that fails the state inspection as per the guidelines. We have to make sure to follow these rules as best as possible as we have legal repercussions when these rules are not followed. If you have any further questions we are unable to answer the New Hanover Sheriff has a hot line to call with questions about NC state inspections (910-486-1331) 

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
2019 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Communication!
Way to go on keeping me informed and working me thru the repairs.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:57 PM

We appreciate your feedback and are glad to hear you felt informed throughout the repair process. Your trust in our service means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
NO
gravatar
NANCY O.
2002 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very friendly and professional!
Stephanie and the team were extremely helpful with the diagnostic testing. The starter was replaced within one day. Thanks. I have recommended them to friends who have taken their cars there.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:53 PM

We appreciate your positive feedback and your recommendations. It's great to know our team's efforts made a difference for you.

Employees worked with
SP
Stephanie Pless
Service Advisor
FB
gravatar
FORREST B.
Wilmington, NC
2014 BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent in every way.
Great customer service and communication. I take all my vehicles here.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:53 PM

Thanks Mrs. Bullard! We appreciate your continued trust in our services and are glad to hear you value our customer service and communication. Your support means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
DM
DAYSI M.
2013 Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Trustworthy
Every time there is an issue with my vehicle, I’ve experienced nothing but friendliness and welcoming from all the staff. Prices are very reasonable and they will not push anything that is not needed like other shops. I’ve definitely recommended this to family and friends. Keep up the great work!
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:55 PM

We appreciate your feedback and are glad to hear you had a positive experience with our team and pricing. Your recommendations mean a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
1985 Jeep Scrambler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Comfortable
I have been bringing my classic Jeeps here for about a year now. The mechanic has a wealth of knowledge about older Jeeps. Management is very honest and up front. They don't try to sell you on something you don't need.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:31 AM

Thank you D.S. for taking the time to leave us a review we greatly appreciate your buisness! Enjoy your Memorial Day! 

Employees worked with
SP
Stephanie Pless
Service Advisor
CM
gravatar
COMILE M.
Wilmington, NC
2011 Ford Taurus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
verified customerVerified Customer
9
Nice professional quick service
Thank you
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:49 AM

We appreciate your feedback and are glad you had a positive experience with us. Your support is valued.

Employees worked with
SP
Stephanie Pless
Service Advisor
BB
BUNNIE B.
Wilmington, NC
2016 Mercedes-Benz GL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
State inspection
GREEN MEADOWS take care of you properly in our various. I have used them for years I would use nobody else.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:48 AM

We appreciate your long-standing trust in our services. Your loyalty is invaluable to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DK
DANNY K.
Wilmington, NC
2014 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent experience
I will not take my vehicles anywhere else.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:48 AM

We appreciate your loyalty to Green Meadows Automotive and are pleased to have earned your trust for your vehicle needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
RD
RAY D.
Wilmington, NC
2013 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great Service!
Green Meadows performed an auto inspection and oil change with ease. Their comprehensive inspection of the car identified several preventive actions we should consider. By dealing with these issues in a planned manner, we hope to avoid emergencies later especially on the road. You are in good hands with Stephanie and Mark! They are honest and good people.
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:52 AM

Thank you for the kind words and sorry I missed you when you came to pick up, we do our best to help our customers be proactive with their vehicles!  - Marc G. 

Employees worked with
SP
Stephanie Pless
Service Advisor
DP
DIANNE P.
Wilmington, NC
2010 Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Oil change
Excellent and thorough staff
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:55 AM

Thank you Dianne, we appreciate the kind words. 

Employees worked with
SP
Stephanie Pless
Service Advisor
TB
TERESA B.
2010 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Good Mechanic Work!
Thank you Nick Avera, recommending me to go to Green Meadows Garage. Thank you Stephanie Pless, for an excellent job! Oh can't forget the mechanics great job. Excellente! 🚚
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:58 AM

Thank you Nick for the recommendation and we are glad that Stephany was able to make your experience wonderful.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wrightsville Beach, NC
1997 Ford F-250 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Best staff and great work
Great customer service and mechanics.
Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DM
Daniel Moore
Service Advisor
HD
gravatar
HAROLD D.
2008 Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
They did a alignment and trouble shot a couple things
They were prompt and easy to work with. Charged me less than the original estimate
Employees worked with
SP
Stephanie Pless
Service Advisor
KB
KEITH B.
Wilmington, NC
2014 Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Most honest garage in town
The best in town. Have always been straight up with us every time we go there. There have been a couple of occasions when we went in thinking something needed fixing and instead of just doing what we asked for they checked it out and told us we didn’t need work done.
Employees worked with
SP
Stephanie Pless
Service Advisor
WW
WILL W.
2016 Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Highly Recommend
Great service and staff!
Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DM
Daniel Moore
Service Advisor
CL
gravatar
Carolyn L.
2015 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Perfectionists!
They did an outstanding job and for much less than the dealer. All staff were kind and thoughtful. I will always return with any problem.
Marc G. from Green Meadows Automotive responded on 03/17/2025 05:26 AM

Your support is invaluable to us. Thank you so much! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
AG
ASHLEY G.
Wilmington, NC
2014 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Amazing customer service
This group of people are truly always looking out for the best interest of the customer. They are always extremely helpful and go above and beyond. They always check on you and keep you informed while you wait and can tell they genuinely want to help you. Been going here for years and would highly recommend to anyone.
Marc G. from Green Meadows Automotive responded on 03/17/2025 05:26 AM

We appreciate your loyalty and are pleased to know our team has consistently met your expectations. Your recommendation means a great deal to us!! Thank you so much, Ashley! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DM
Daniel Moore
Service Advisor
ME
MICHAEL E.
Wilmington, NC
2015 Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
State inspection
I waited for the inspection and it was finished in a timely manner. Very happy.
Marc G. from Green Meadows Automotive responded on 03/17/2025 05:25 AM

We appreciate your feedback and are pleased to hear that your inspection was completed promptly. Thank you! 

Employees worked with
SP
Stephanie Pless
Service Advisor
Displaying Review 1 - 20 of 45 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.