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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 reviews)
97

Reviews of Stephanie Pless

MF
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MICHAEL F.
Wilmington, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
Oil change & DMV inspection
Very professional and accommodating as I had to reschedule. They kept me informed with phone call and texts
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:08 AM

Thank you, Michael! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
OY
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OLLIE Y.
Wilmington, NC
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Honest, and very communicative
Had a great experience here, highly recommend
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:09 AM

Thank you, Ollie! :) 

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
AM
AUTUMN M.
2009 Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent Care and Service
I had a very unique situation as far as my vehicle went but Stephanie and Sara worked as best as they could to help! They were so kind and compassionate throughout the whole experience and I couldn’t have asked for a better team of people to help. I definitely recommend bringing your vehicles here!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:12 AM

We appreciate your positive feedback and are pleased to hear that our team was able to assist you effectively during your unique situation. Your recommendation means a great deal to us. Thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
TW
TOMMY W.
Hampstead, NC
2017 Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
I think I found my goto mechanic, finally.
Very pleasant experience, friendly knowledgeable people. Clean waiting room. They were busy but still managed to work me in.
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:13 AM

Happy to hear it, Tommy! Thank you for your kind review as well, we appreciate it! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MO
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MALCOLM O.
Wilmington, NC
2003 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Staff is wonderful!!
Treated with respect!!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:13 AM

Your satisfaction is our priority, Malcolm! I am glad to hear we met your expectations. Thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DS
DARLA S.
Wilmington, NC
2006 Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Car inspection and oil change this time but I've had plenty of work done over the years.
Always nice
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:14 AM

Thank you Mrs. Darla!! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MV
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MADDY V.
Wilmington, NC
2006 Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Helpful Reliable Service
So far these guys have been great at keeping my 2006 SUV alive and well! Want to get another, at least, 150 K miles on her!!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:15 AM

Thank you for taking the time to leave us such a kind review, Maddy! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MU
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MATTHEW U.
Wilmington, NC
2017 Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Major service
Very nice job on a major service repair. They always explain things clearly. Wonderful local shop!!
Marc G. from Green Meadows Automotive responded on 01/20/2025 05:59 AM

We appreciate your positive feedback and are glad to hear that our communication and service met your expectations. Your support for our local shop is valued! 

Employees worked with
SP
Stephanie Pless
Service Advisor
SV
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SHANNON V.
Castle Hayne, NC
2014 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
10 out of 10 would recommend
I'm very cautious when dealing with auto places because how some will get over on women,but this place made me feel at ease and genuinely cared about getting the problem fixed. They're very Thorough when it comes to your vehicle needs. Love the way they will text you everything they have found and the pricing, also will tell you what needs to be fix now and what can wait just a little longer and which tech did what. What other auto shop will do this? They send you a link or go in and pay. They're very convenient.
They are affordable and reasonable. Also financing is available. For now on this is the place where Black Beauty (Jeep) will go.
Marc G. from Green Meadows Automotive responded on 01/13/2025 05:59 AM

Thank you so much, Shannon! We appreciate your trust in us and are glad we could make your experience seamless! Thank you for taking the time to leave us such a wonderful review. Black Beauty is in good hands! :) 

Employees worked with
SP
Stephanie Pless
Service Advisor
BC
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BRIAN C.
Wilmington, NC
2018 Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Excellent experience!
Will definitely recommend to my family and friends!
Marc G. from Green Meadows Automotive responded on 01/10/2025 11:22 AM

Your recommendation means the world to us, thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
JU
JAZZ U.
Wrightsville Beach, NC
2007 Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Best part of my day!!!!
Fantastic experience. My inspection service was completed thoroughly and quickly. While I waited I was treated to the most amazing 3d art. I’ve never seen anything like it. That alone made my visit so worth it. I could spend hours in their waiting lobby because of the art. Thank you for a great experience.
Marc G. from Green Meadows Automotive responded on 01/09/2025 10:24 AM

Thank you, Jazz! We appreciate your positive feedback and are pleased to hear our 3D art provided a mesmerizing distraction during your wait. Who knew car inspections could double as a gallery tour? That artist is phenomal! ;)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
LP
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LEA P.
2011 Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Excellent Service
I have had two repairs completed at this business They were clear and concise in their estimates and what they were going to do The repairs were done sooner and for less than the estimate. The waiting area is clean, the ladies up front very professional and welcoming. The mechanic I spoke with was knowledgeable and spoke in terms I could understand. I am a loyal customer for any vehicle I own from now on.
Marc G. from Green Meadows Automotive responded on 01/06/2025 05:03 AM

Thank you so much, Lea! :)

We're happy we were able to be of service and we appreciate you taking the time to leave us such a kind review! Happy New Year!! 

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
BK
BRETT K.
2013 Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Vehicle Inspection
Stephanie helped me set up a comprehensive vehicle inspection for a truck I’m going to buy. The mechanic inspecting the vehicle did a fabulous job and the report was meticulous thorough and complete with photos of every part of the vehicle. After I had a few more questions that were answered within minutes. Very much appreciate Green Meadows and their service and would highly recommend using them!
Marc G. from Green Meadows Automotive responded on 01/03/2025 05:58 AM

Thank you for taking the time to leave us such a kind review, Brett! We appreciate you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
EF
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ELLIOT F.
Wilmington, NC
2018 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Honest service
I appreciate this company service and there hospitality
Marc G. from Green Meadows Automotive responded on 01/03/2025 05:57 AM

Thank you, Elliot!! I greatly appreciate you taking the time to leave us a review! Happy New Year!! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
AK
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ANETTE K.
Wilmington, NC
2011 Acura RDX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2024
verified customerVerified Customer
8
Car full assessment
I’ve taken this car in to Green Meadow for the past 5 years. This is the first time the process was extremely lengthy. Was asked to bring it in at 12:30pm and finally drove out at 4pm. Three and a half hours seems a long time to evaluate a vehicle.
Marc G. from Green Meadows Automotive responded on 12/25/2024 09:36 AM

We appreciate your loyalty over the years and understand that a three and a half hour wait can feel like a marathon. We’re working on making our process quicker than a speeding ticket!

Employees worked with
SP
Stephanie Pless
Service Advisor
SB
SCOTT B.
Wilmington, NC
2022 Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Quick inspection
They got us in quickly….and always very helpful.
Marc G. from Green Meadows Automotive responded on 12/24/2024 09:36 AM

We appreciate your feedback! Quick service and helpful staff are our secret ingredients—almost as good as coffee, but much more effective!

Marc G. from Green Meadows Automotive responded on 12/31/2024 10:40 AM

Thank you, Scott! We appreciate your feedback! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
PE
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Paul E.
Wilmington, NC
2011 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
9
Friendly and Attentive
I was impressed with the utter friendliness and helpfulness of the staff... The process was exact and fully transparent.
Marc G. from Green Meadows Automotive responded on 12/24/2024 09:36 AM

We're glad our friendly team made the process smoother than your favorite playlist! Your support means the world to us.

Marc G. from Green Meadows Automotive responded on 12/31/2024 10:41 AM

Thank you so much, Paul! We greatly appreciate your feedbacl. :) HAPPY NEW YEAR!! 

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
JD
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JENNIFER D.
2010 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
As always an Excellent experience
Thank you again for dealing with our Jeep. It’s a problem child and yall make every experience great! Your staff is always kind and funny and you get to our vehicles quickly. Merry Christmas?
Marc G. from Green Meadows Automotive responded on 12/23/2024 09:38 AM

We're happy to take care of your problem child Jeep—it sounds like it's keeping you on your toes! Wishing you a Merry Christmas too!

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
Displaying Review 21 - 38 of 38 in total
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