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ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

LG
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Linette G.
Fort Washington, MD
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service is excellent and the waiting room is verty comfortable with T.V., complimentary coffee and ice cream and the daily newspaper
Great
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 04/01/2017 08:11 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everything
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 04/01/2017 08:11 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DC
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Donna C.
Washington, DC
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They make you feel welcome and that they are happy to serve you
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/28/2017 10:48 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JH
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John H.
District Heights, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service and knowledgeable service team
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/27/2017 06:50 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JH
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Jerome H.
Temple Hills, MD
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, the first time!
Had a rattle in my engine, service took their time and did it right the first time around, I love it!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/27/2017 06:50 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
JD
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Jeremy D.
Silver Spring, MD
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
This service department exemplifies what I think a service department should be. They communicate clearly, treat the customer with respect and value, and complete the work in a timely fashion.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/23/2017 10:42 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CW
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Cynthia W.
Bowie, MD
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Listening is the a great gauge to great customer service
Sean, my rep listened to my concerns and only addressed those that were important to me and let me know what other maintenance I need to look out for in the future. Nothing more, nothing less.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/21/2017 10:59 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My service advisor
Service advisor is very helpful goes the extra mile. Sean Tolton
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/18/2017 10:29 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DD
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Dora D.
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dora Drumgold
Very pleasant atmosphere and great customer service. The waiting area is comfortable, clean, and neat.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/18/2017 10:30 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CB
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Crystal B.
Washington, DC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice customer service and a clean facility
Yes they are very professional
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/17/2017 02:32 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
VS
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Valerie S.
Washington, DC
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant Place
The employees are very pleasant and makes sure you are taken care of in a timely fashion.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/17/2017 11:57 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Fairmount Heights, MD
2002 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have to come back for an ordered part but they find them. Still labor prices are high.
See above
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/17/2017 11:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DB
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Donna B.
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent!
Excellent nothing else to say.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/16/2017 08:12 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2013 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Improved Customer Service...
Better overall experience if Service Advisors and staff would greet customers as soon as they walk in the door...good-to-great.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/15/2017 05:29 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Great customer service. Very responsive and helpful.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/11/2017 07:24 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
AC
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Archie C.
Washington, DC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place for vehicle maintanence
Excellent Service, Personable Service Reps, Timely
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/10/2017 06:01 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Temple Hills, MD
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
why force a title?
why force comments?
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/09/2017 06:30 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
FW
gravatar
Frederica W.
Capitol Heights, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I always get serviced by knowledgeble people.
From beginning to end I felt comfortable with everyone involved.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/08/2017 10:57 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Fort Washington, MD
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Very professional people.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/03/2017 08:51 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
NG
gravatar
Niesha G.
Upper Marlboro, MD
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
I have always had a pleasant experience with this service department. The staff is helpful and the work is always completed in a timely manner. They never try to charge me for things that my car does not need. I just want to say thank you to an awesome team!!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/02/2017 05:46 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 03/03/2017 06:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
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