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ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

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Clarence C.
Suitland, MD
2006 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service representative
Great treatment by sales rerpresentative.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/15/2017 09:18 AM

It was our sincere pleasure to provide our service for you recently. I appriciate the wonderful compliment about Sean he works very hard for his client Its great that you acknowledge him for that. Thanks!



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people at Pohanka are wonderful staffed
Wonderful Service always!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/15/2017 09:01 AM

Thank you for your complement!! Great clients make it easy.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
EE
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Earl E.
Temple Hills, MD
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place
Wondeful Service
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/11/2017 05:26 AM

Sean and I thank you for your review. We truly appreciate the opportunity to serve you and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
CH
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Cynita H.
Washington, DC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I know it's great when I walk into the door and be greated with the up more respect from Sean Talton and he keeps me up today with what needs to be done and when it needs to keep my car running
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/11/2017 04:56 AM

Thank you for your review. Sean and I look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
LW
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Laurie W.
Washington, DC
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awaiting servicing
Clean, has good tv viewing and good free snacks. (i.e. coffee, ice cream)
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/06/2017 09:53 AM

Thank you for your review. We appreciate the trust you place in us for your service. I agree the ice cream is good.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Washington, DC
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
See "Comments."
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 01:37 PM

Sean & I thank you for your review. We appreciate the trust you place in us for your service. We look forward to servicing you next visit.




Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
AC
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Archie C.
Washington, DC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent quality service.....always a pleasure to deal with my service manager Sean Tolton
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 02:29 PM

Thank you for your review, see you real soon



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Gaithersburg, MD
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Service
Great !
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 02:25 PM

Great! Happy to hear Sean is meeting all your needs



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JR
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Julian R.
Arlington, VA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Although it took longer than expected, the service was great. They provided a discount for the inconvenience.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/06/2017 08:13 AM

Thank you for your review. We will continue to work on our timeliness.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
BD
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Benjamin D.
District Heights, MD
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everything was fine
Once we found out what the problem was everything was fine and the work was completed in a timely manner
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 02:59 PM

Thank you for your review. glad to hear everything was to you satisfaction, look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JD
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Jeffery D.
Upper Marlboro, MD
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor S. Tolton
yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 02:46 PM

Thank you for your review way to go Sean.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CR
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Clarence R.
Fort Washington, MD
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Professionalism and treatment from Staff
Shawn has been awesome when it comes to meeting my satisfaction when I bring my car in for service
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/20/2017 04:38 PM

Sean & I thank you for your review.Mr. Rhone we appreciate the trust you place in us for your service.  We look forward to seeing you at your next appointment.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Alexandria, VA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommend highly!
The staff is professional and communicated all needed service in a timely manner.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/13/2017 03:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Clinton, MD
2016 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not good
I'd rather not say as my unsatisfactory visit might be a one time thing.
Not Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/13/2017 03:14 PM

Thank you for taking the time to tell us about your experience at POHANKA HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the POHANKA HYUNDAI store, I am sorry to hear that you found your service experience to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: rdykes@pohanka.com. Or my phone number is 301-909-7531 if you prefer a phone conversation.


Sincerely,
RALPH DYKES
Service Manager
Pohanka Hyundai

Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
CJ
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Cynthia J.
Washington, DC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind people
Excellent
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/12/2017 06:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
TT
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Tamela T.
Fort Washington, MD
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Pohanka Hyundai will always have my business. Their service team is friendly, timely and professional.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/12/2017 06:05 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
Verified Customer
Upper Marlboro, MD
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
******
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/12/2017 06:13 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
JW
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Joy W.
Waldorf, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Always great service
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/03/2017 12:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
KP
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Kenneth P.
Washington, DC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Brenda p
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 05/29/2017 10:58 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Washington, DC
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The place, if I understand you correctly, would be the place while you are waiting for service on your vehicle, has very pleasant surroundings.
See previous comments.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 05/29/2017 11:00 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
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