TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

LS
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LORAH S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Service
Full Service in Strength - Walk the Talk
Tyler Jorgensen, my Service Adviser, did an outstanding job - understanding the purpose of my car’s maintenance visit today! I am quite pleased by his very pleasant and professional demeanor, and I am also very pleased by his service team support that makes it happen!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2021 04:59 PM

Lorah, thank you for the phenomenal review! We're so glad that you had such an outstanding experience with Tyler and the service team! We will be sure to pass along your kind words to all! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Service
Best service
Great service best service pricing.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2021 04:59 PM

Anonymous, thank you for the best review! We take great pride in making our prices affordable and our services top notch! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RC
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REX C.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Service
LOF
Great service and great recommendations
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2021 04:58 PM

Rex, thank you for the 5 star review! We're so glad that your LOF experience went seamlessly! We'll pass your kind words onto our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
verified customerVerified Customer
Category: Service
Service Department
We went in for scheduled service work today and Tyler was amazing and we really appreciate the customer service he provided along with the technicians in the back who we had no contact with!!!All we can say is AMAZING!!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2021 04:56 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such an amazing experience! We'll be sure to pass along your kind words to both Tyler and the technicians! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Category: Service
Excellent service
Never any issues with mike white staff is helpful and friendly and professional
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2021 04:55 PM

Anonymous, thank you for the excellent review! We're so glad that you enjoy working with our team! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CC
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COLIN C.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Category: Service
What I expected...
All good with my service today..When you buy a car, you expect great service..You don't always get that level of service you expect..However, Mike White Ford provided excellent service and that is why I plan on being a customer of this fine company for quite some time...
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/11/2021 02:15 PM

Colin, thank you for the excellent review! Excellence is what we strive for in everything we do and we're so glad that we were able to achieve it for you! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!  

Employees worked with

NL
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NANCY L.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customerVerified Customer
Category: Service
Great service
Tyler and crew were awesome... everything went like clockwork, on time, friendly and professional!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/10/2021 02:31 PM

Nancy, thank you for the 5 star review. On time, friendly, and professional are three of our most important goals for our customers. We'll be sure to pass along your kind words to Tyler and the Service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

WB
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WILLIAM B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
verified customerVerified Customer
Category: Service
Routine service done well.
An outstanding workforce of happy, healthy employees. It is obvious they enjoy their jobs by the impressive number of years of service. A great reflection of Mr Mike White taking excellent care of his team of professionals.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/09/2021 02:34 PM

William, thank you for the outstanding review! We're a very happy team and we love serving our customers! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DS
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DIRK S.
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customerVerified Customer
Category: Service
Great experience
Service was done in record time. Friendly staff, comfortable waiting area.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/08/2021 02:38 PM

Dirk, thank you for the fantastic review! We're so glad that we were able to take care of your vehicle quickly and well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DL
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DAVID L.
Rathdrum, ID
Ford F250
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/04/2021
verified customerVerified Customer
Category: Service
Tires and alignment, very slow.
Took them until 4:00 to have it done.... and the alignment was in spec and needed no adjustment. 6 1/2 hours to mount and balance tires. Why do they make appointments.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/04/2021 03:00 PM

David, we understand your frustration. As we stated at the beginning of your appointment, the estimated time for completion was 3:00 p.m. However, we did end up needing a bit more time to finish. Which is why we made an adjustment on the pricing for your service work. We're sorry that we weren't able to meet your expectations and pledge to continue to work harder and have better communication every day. Thank you for choosing Mike White Ford. 

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
verified customerVerified Customer
Category: Service
Excellent service and fast.
I had the The Works done on my car and it was ready in an hour. Lovely place to sit and wait.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/04/2021 02:46 PM

Anonymous, thank you for the excellent review! We're so glad that you treated your Focus to The Works and that you had an enjoyable time waiting for the work to be completed! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MW
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MARIANNE W.
Plummer, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2021
verified customerVerified Customer
Category: Service
Truck service
Excellent truck service. Tyler tried to sell tires Wanted to hustle me right in! We purchased tires 2 years ago there and got 36k miles on a 65k mile rated tire. Tyler was supposed to check into this and get back to us
Never heard from him
Not Recommended
Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Service
2010 Ford
I am totally pleased with the service and waiting period.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/29/2021 03:29 PM

Anonymous, thank you for the 5 star review! We're so glad that you were pleased with your service experience! We always strive to keep our customers waiting for as little time as possible! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

EF
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ERIC F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Service
An honest service advisor is so nice
came in for my regular service and it went smoothe as always. I put 80,000 miles in 2 years on my Explorer i bought new here. Tyler has been a great service advisor and i totally trust him. that’s refreshing as you know. great service in service at Mike White Ford
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/29/2021 03:28 PM

Eric, thank you for the incredible review. We're so glad that you've had such a great experience with Tyler as your advisor! We will most certainly share your feedback with him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TM
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TROY M.
Nine Mile Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Service
F 350 ford truck
On time professional service
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/29/2021 03:26 PM

Troy, thank you for the excellent review! We're so glad that we were able to provide you with timely and professional service! That's always our goal! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DR
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DARLENE R.
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2021
verified customerVerified Customer
Category: Service
Good Service
They were right on it, when I arrived. Waiting time was great,
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/29/2021 03:23 PM

Darlene, thank you for the good review! We're so glad that your service was prompt and your wait as expected! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/23/2021
verified customerVerified Customer
Category: Service
Oil change
Great customer service, cheapest price Oil Change
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/25/2021 03:02 PM

Anonymous, thank you for the great review! We're so glad that you enjoyed spending some time with our service team and we're very proud of our oil changes! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MG
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MARIO G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021
verified customerVerified Customer
Category: Service
F150
Very nice treatment and care. My F150 was serviced, completed fuel injector service, transfer case service and new battery installed. All was completed and vehicle was ready early.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/25/2021 03:01 PM

Mario, thank you for the 5 star review. We're so pleased that you had such a pleasant experience with our service team! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Service
Service
Staff was very helpful, said how long I would have to wait, they were right on schedule.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/21/2021 01:57 PM

Anonymous, thank you for the 5 star review! We're so glad that we were able to give you an accurate timetable and make sure that everything was taken care of! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RA
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RICK A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Service
..
fine
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/20/2021 02:43 PM

Rick, thank you for the fantastic review! We're so glad that you had a fine experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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