TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

CJ
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CHRISTINA J.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Category: Service
Perfect Experience
Fast clean friendly
Perfect experience
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/11/2020 03:41 PM

Christina, thank you for the 5 star review! "Perfect Experience" is high praise and we're very glad that our team was able to give you speedy and friendly service! It was our pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TF
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THOMAS F.
Coeur D Alene, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2020
verified customerVerified Customer
Category: Service
1 hour 40 min for a scheduled oil change
to long for oil change
Recommended
Employees worked with

RC
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RICHARD C.
ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customerVerified Customer
Category: Service
Installs confidence in your vehicle.
My Flex was ready when they said it would be.
If there is one thing that bothers me it is that they don't wash the car or even the windows.
When I was in high school in the 50s and worked at a service station fueling cars I washed their windows. Service is the operative word.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/11/2020 03:36 PM

Richard, thank you for the 5 star review! We're glad that we were able to take care of your Flex in a timely manner. We've found that most of our customers prefer the car wash coupons because they speed up the service process and put the power in our customers' hands to decide if they want their vehicle washed immediately or when it is more convenient for them. We will make sure to pass along your thoughts though! It was our pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customerVerified Customer
Category: Service
SUPER FRIENDLY
EVERYONE THAT I MEET IN THE SERVICE DEPARTMENT HAS A GENUINE DESIRE TO BE OF SERVICE.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/11/2020 03:32 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a positive experience with our team! We'll be sure to pass along your kudos! It was our pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DB
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DEBRA B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customerVerified Customer
Category: Service
Friendly and efficient!
Very organized and efficient.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2020 01:48 PM

Debra, thank you for the 5 star review! Friendly and efficient are always two of our most important goals and we're so glad that we could reach them for you! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SR
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STEVEN R.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customerVerified Customer
Category: Service
Excellent service
I trust Mike White Ford to offer a fair deal and to provide excellent service every time. I have been a customer for over 10 years and would not go anywhere else for my vehicle needs.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2020 01:45 PM

Steven, thank you for the excellent review! 10 years is a very long time and we're so grateful to count you as part of the Mike White Ford family! We really appreciate your continued visits! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JE
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JIM E.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2020
verified customerVerified Customer
Category: Service
Friendly staff
We spoke with Curley he is always very helpful
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2020 01:33 PM

Jim, thank you for the great review! We're so glad that you enjoyed spending some time with our staff. We'll pass along your kind words to Curly! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TS
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THOMAS S.
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
verified customerVerified Customer
Category: Service
willingnes to help and high level of courtesy
Curly, a always, is helpful. Tyler in service really helped with an almost impossible solution on tire selection for my very discerning
needs. He went out of his way to answer some difficult questions I had. He accomplished what many other tire experts could not
not do....good on you Tyler!.

Chelsea is working on an unresolved problem with headlight issues. She is professional, diligent, and I have great faith that she
will come up with a solution.

Across the board, all the employees that I have encountered are a credit to Mike White Ford. THANKS!!

Tom Schager
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2020 01:32 PM

Thomas, thank you for the 5 star review! We're so glad that you've had such great experiences with Curly, Tyler and Chelsea! If anyone can come up with a solution regarding your headlight, it will be Chelsea! She's fantastic! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MS
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MARTIN S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
verified customerVerified Customer
Category: Service
always reliable
fast and thorough service. Very polite customer service people
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2020 03:35 PM

Martin, thank you for the fantastic review! We're so glad that you enjoyed your service and experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/03/2020
verified customerVerified Customer
Category: Service
Oil change
A simple oil change. No tire rotation. Still took two hours. With a scheduled appointment!!

Way too long to have to wait for an oil change with a preplanned appointment...
Not Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/03/2020 11:00 AM

Anonymous, thank you for bringing this to our attention. Our assistant service manager Kevyn is going to be giving you a call today to discuss this directly with you and present a possible solution. Thank you so much for your understanding and we are so sorry that this happened. 

Employees worked with

TA
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THOMAS A.
Coeur D'Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
verified customerVerified Customer
Category: Service
Great / fast service
Great team here at MW Fire. I just moved here and am glad to see they have high quality staff and facility. Highly recommend
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/03/2020 02:58 PM

Thomas, thank you for the great review! First of all, welcome to town! We're so glad that you enjoyed our staff and facility! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GB
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GERALD B.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customerVerified Customer
Category: Service
Ford escape service
Customer service was great.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/03/2020 02:55 PM

Gerald, thank you for the great review! We're so glad that you chose us to take care of your Escape! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SW
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SUSAN W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customerVerified Customer
Category: Service
The employee's, the atmosphere
Everyone @ Mike White is kind, & patient. @ 73yrs of age, I appreciate that. My favorites are Paul K. In finance, Tarra @ the desk, Joe from Buffalo, & the tall cute Tyler, that takes such good care of me. Thank U!!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/03/2020 02:54 PM

Susan, thank you for the exceptional review! We're just so glad that you had such great interactions with our team! We'll be sure to pass along your kind words! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DP
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DESIREE P.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customerVerified Customer
Category: Service
services dept for oil change
everyone is friendly and attentive Thank you
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/03/2020 02:53 PM

Desiree, thank you for the 5 star review! We're so glad that you had a friendly and attentive experience! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2020
verified customerVerified Customer
Category: Service
Convenience. My car loves to visit its birthplace.
First visit in several months. Friendly staff. Clean areas. Finished on time. But nobody tried to sell me a new car!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/25/2020 02:17 PM

Anonymous, welcome back! We're glad that we were able to take care of you in a friendly and fast way! Whenever you would like to get into a new vehicle, let us know and we'll be happy to help! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GB
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GERALDINE B.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
verified customerVerified Customer
Category: Service
Great customer service!
Bought studded winter tires at a fair price. Scheduled mounting tires and oil change. They were fast and great service! I bought my Ford F 150 a few months back from them. I love my truck!!!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/25/2020 02:16 PM

Geraldine, thank you for the great review! Winter tires are a necessity and we're so glad that we were able to take care of your vehicle quickly and get you back on the road! We're so glad that you're still loving your F150! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Category: Service
Tyler was rude
Tyler was extremely rude and very unhelpful. If I didn’t have prepaid oil changes I would NOT return. Everyone else in the service department were professional and courteous.
Not Recommended
Employees worked with

JS
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JAN S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Category: Service
My go-to place
Friendly, trustworthy and helpful.........
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2020 04:35 PM

Jan, thank you for the 5 star review! We are honored to be your go-to place! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JP
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JOSHUA P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
verified customerVerified Customer
Category: Service
Great service
Had to bring my truck in for service. Tyler helped me again this time. And once again, Tyler was kind, patient, attentive, and knowledgeable. Always answers my questions fully, and if he doesn’t know the answer, finds out quickly and professionally. After my truck was finished, he double checked with me to see if I had any more questions or if he could do anything else to help. He does a great job at making you feel heard and that your vehicle is taken care of.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/20/2020 03:19 PM

Joshua, thank you for the great review! We're very proud to have Tyler in our team and we will be sure to pass along your kind words to him! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ES
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EVA S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
verified customerVerified Customer
Category: Service
Fast and friendly
On time for our appointment. they got right on it. Length of time was just what they said. Friendly staff and reliable mechanics.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/20/2020 03:18 PM

Eva, thank you for the 5 star review! We always strive to be on-time and we love when we can do that for our customers! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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