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TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1055 reviews)
74

Reviews of Tyler Jorgensen

NH
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NANCY H.
Rathdrum, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Category: Service
Excellent Service!
This is where I always bring my 2016 Ford explorer for service. Great friendly people who get the job done and on time!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/15/2018 03:30 PM

This is excellent to hear Nancy! Thank you so much for your kind words about our team! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
BM
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BRAD M.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Category: Service
Good cust.contact
Good
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/15/2018 03:26 PM

Thank you so much Brad for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
KM
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KEVIN M.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Category: Service
oil change and service
vehicle was ready and on time
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/15/2018 03:19 PM

Hello Kevin, thank you for this great recommendation about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
DR
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DOUGLAS R.
Post Falls, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Category: Service
Oil Change
Work was done on time. the review of the results was excellent and all my additional questions were answered.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/15/2018 03:15 PM

This is fantastic to hear Douglas! We are so pleased to hear that you had an excellent experience with our team! If there is anything else we can do for you pleasem, let us know. Thank you for choosing Mike White Ford we look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
RS
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RUSTY S.
Post Falls, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
verified customerVerified Customer
Category: Service
oil change
Good service
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/14/2018 12:11 PM

Hello Rusty, thank you for taking the time to rate and review our dealership! We are pleased to hear that you had a great experience.  We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
PG
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PATRICIA G.
Tekoa, WA
Ford Taurus X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
verified customerVerified Customer
Category: Service
Awesome Customer Service
Friendly people who are willing to talk and help answer questions.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/10/2018 09:17 AM

This is wonderful to hear Patrica! Thank you so much for taking the time to write this amazing review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
SB
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STEVEN B.
WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
verified customerVerified Customer
Category: Service
Oil Change
Quick, easy, and professional.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/09/2018 02:40 PM

Thank you so much Steven for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
AD
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ANNETTE D.
Newman Lake, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
verified customerVerified Customer
Category: Service
Dalton truck
I came for an oriole change and a tire rotation everybody was professional wonderful and very polite.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/08/2018 12:06 PM

Hello Annette, thank you so much for saying these kind words about our dealership! We are very pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
verified customerVerified Customer
Category: Service
F-150 care- excellent
Efficient professional experience with most recent maintenance appt. Completely satisfied!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/08/2018 10:03 AM

Thank you so much for taking the time to rate our dealership! We are so pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
RN
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RONNIE N.
Priest River, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
verified customerVerified Customer
Category: Service
Service personal
Service personal were very friendly, and you have a very nice setting area.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/03/2018 11:56 AM

Hello Ronnie, thank you for taking the time to rate and review our dealership! I am glad to hear that you had a great experience with us, and enjoyed our new lobby. We appreciate  you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
JW
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JORDAN W.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2018
verified customerVerified Customer
Category: Service
First rate service
Professional service that’s fast and courteous
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/02/2018 10:27 AM

Hello Jordan, thank you so much for speaking so highly of our dealership. We appreciate your kind words and look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
KC
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KEN C.
Coeur D Alene, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2018
verified customerVerified Customer
Category: Service
Real Pros
What was for years a chore is now a breeze. Taking my car to Mike White Ford for regular oil changes and standard maintenance is a pleasure from start to finish. Real pros explain what needs to be done to keep my Ford Edge in top running form before getting to work on a multi-point check-up. After reading my paper in the always comfortable waiting room my car is serviced and ready to go in what seems like no time at all.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/02/2018 10:19 AM

Thank you so much Ken for this wonderful review! We try to make our dealership feel like a home away from home, and after reading this review I am happy to see that we could make you as comfortable as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2018
verified customerVerified Customer
Category: Service
Customer service with a smile!
Everybody is just so darn friendly!!! From Rick in service, who makes sure everything’s done right, to Mike in finance who is a local legend! I came for a truck, but left with a new place to go for coffee and conversation. Sometimes I sneak in and pretend I am waiting on my truck to be done just to enjoy the company and watch all the progress going on in the newly remodeled showroom. Not your typical dealership!!!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/02/2018 10:04 AM

Wow thank you so much for this glowing review! We appreciate this so much and are so happy that you enjoy our coffee and company! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Hayden, ID
Ford Expedition
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/31/2018
verified customerVerified Customer
Category: Service
Service was done, but unnecessary up-charges/work were pushed
Our service was done as asked, but several unnecessary up-charges/work were pushed, such as saying we needed to change spark plugs at 60k, when the manual clearly states 100k under normal use.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/06/2018 10:52 AM

Thank you so much for taking the time to rate and review our dealership. I am so sorry to hear about your visit. If you could please give me a call at 208-667-3510. We would like to continue doing business with you and we do appreciate you choosing Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
RW
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RICHARD W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
verified customerVerified Customer
Category: Service
EFFICIENT AND COMFORTABLE WAITING ROOM
I WAS QUITE IMPRESSED WITH THE EFFICIENCY OF THE STAFF GETTING MY 2016 ESCAPE WINTERIZED AND MOUNTING MY SNOW TIRES,AND LOADING MY STANDARD TIRES INTO THE BACK...JUST 2 HOURS AND I WAS ON MY WAY HOME...THANK YOU SO MUCH
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/31/2018 09:32 AM

Hello Richard, thank you for writing such kind words about our service department. We try to make it as fast and easy as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
JV
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JAMES V.
Spokane, WA
Ford F-150
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/30/2018
verified customerVerified Customer
Category: Service
Questionable Service
I like to be a loyal customer if I can. My last service appointment makes me wonder if I will continue with this dealership. During my last oil change; I asked them to rotate my tires and check one that kept loosing air. I was told the tires did not need rotating at 5000 miles and my tire was ruined and couldn’t be plugged due to a screw and there was another screw in the other back tire. They pushed to sell me two new tires several times. I assume the oil was changed. I asked them to plug the slow leak tire for me so I could get going after a lengthy appointment wait. I decided to take it elsewhere and if needed use the new spare to replace the “ruined tire”. I finally saw my truck parked in the lot after servicing and expected them to let me know it was finished so I could go. It was after 5 pm at this point. I waited about a half hour and had to go find someone in service to check me out.
I then took the tire in question to Les Schwab who happily plugged the ruined tire. I believe someone at White Ford tried to deceive me or was inept. I still have a free oil change/tire rotation there and am not sure I’ll go back. My first oil change there caused an oil leak that caused me to go back for another appointment and wait for them to fix it.
I’m not terribly impressed despite their professional appearance.
I was impresssed with the sales staff when I purchased my new 2018 F150. They offered plenty of incentives to make me feel comfortable with the deal. I would recommend them for sales but not service.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/31/2018 12:17 PM

Hello James, thank you so much for taking the time to rate and review our dealership. After reading this comment I can see where your frustration comes from. I am happy to hear that you had a wonderful experience with our sales department. If you could please give me a call at 208-667-3510, I would be more than happy to get you answer on what happen with your tire and oil leak. We want to continue doing business with you and make this right. We appreciate you choosing Mike White Ford. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
RE
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RONNY E.
Coeur D Alene, ID
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
verified customerVerified Customer
Category: Service
Service
Very pleased
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/30/2018 12:01 PM

Hello Ronny, thank you for taking the time to rate our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
EH
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EDWIN H.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
verified customerVerified Customer
Category: Service
Finally ...
I purchased my F150 there in 2014. This was the VERY first time I've EVER had anything nice to say about them. They've changed 2ce and this time it looks like there's finally some customer oriented people there. While the jury is still out ... it was a pleasant visit were everything was done right the first time. If this happens the next couple of times I will recommend them.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/27/2018 09:19 AM

Hello Edwin, thank you so much for this 5 star review! We would like to continue business with you and try to make each visit better than the last. I am truly happy to hear that you had an excellent time with us. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Liberty Lake, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
verified customerVerified Customer
Category: Service
no problems
quick service
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/26/2018 10:07 AM

Thank you so much for this 5 star review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2018
verified customerVerified Customer
Category: Service
Good job!
The employees did well at explaining options warranty considerations and completing the work.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/26/2018 10:03 AM

Thank you for taking the time to write this amazing review about our dealership! We are glad to hear that you had a wonderful experience. If there is anything else we can do please feel free to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
TJ
Tyler Jorgensen
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