TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1055 reviews)
74

JT
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JOAN T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
verified customerVerified Customer
Category: Service
Great experience
Friendly, prompt and helpfull
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/25/2018 11:25 AM

Hello Joan, thank you for taking the time to rate and review our dealership. We are happy to hear that you had a great experience. If there is anything else we can help with, please give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

WB
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WILLIAM B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
verified customerVerified Customer
Category: Service
Oil change
Quick, efficient and comprehensive
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/25/2018 11:20 AM

Hello William, thank you for taking the time to rate and review our dealership! We are happy to hear you had a wonderful experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

TS
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TURE S.
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2018
verified customerVerified Customer
Category: Service
I have no idea what you want in this space
Very competent employees.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/25/2018 11:07 AM

Hello Ture, thank you for taking the time to review our dealership. We are glad to hear that you had a good interaction with our Mike White family. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

DS
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DAVID S.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
verified customerVerified Customer
Category: Service
Always a pleasure
My most recent visit was for regular service and a recall notice. Everything was taken care of perfectly. Excellent service department. While my vehicle was being serviced I talked to a sales rep. and test drove a car of interest. Sales department get ?? also.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/25/2018 10:45 AM

Hello David, thank you for taking the time to rate and review our dealership. We are glad to hear your visit went excellent and that you got a chance to test drive a car that peak your interest. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

BS
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BUDDY S.
Hunters, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
verified customerVerified Customer
Category: Service
fast service- courteous-
new wating area very nice and comfortable
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/25/2018 09:58 AM

Hello Buddy, thank you for taking the time to rate our dealership. We are so happy you like our new waiting area! We try to make it as comfortable and inviting as possibly. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

KC
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KEN C.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
verified customerVerified Customer
Category: Service
Excellent Service
The service team, especially Tyler, was very attentive and gave a thorough explanation of the service call.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 05:01 PM

Hello Ken, thank you for taking the time to rate our dealership! Tyler is wonderful and we are very happy to hear about your experience. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

GF
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GUS F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
verified customerVerified Customer
Category: Service
great service
%
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 04:53 PM

Hello Gus, thank you for taking the time to give us a great review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

CM
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CHRISTOPHER M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
verified customerVerified Customer
Category: Service
Friendly Service
Mike White Ford has an excellent facility with true friendly professionals that greet you when you arrive.
Thanks to Tyler and Christian in their Service Department for handling the paperwork when you arrive. They both listen intently to your concerns so they can make sure they are handled properly.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 02:08 PM

Hello Christopher, thank you so much for taking the time to rate our dealership and for speaking so highly about our service department. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

TB
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TIA B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
verified customerVerified Customer
Category: Service
Service
I really like the friendly and professional service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 11:17 AM

Hello Tia, Thank you for taking the time to rate and review our dealership! We really enjoyed your company as well! We appreciate you choosing Mike White Ford and if you have any questions please feel free to give us a call. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

JD
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JOANN D.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
verified customerVerified Customer
Category: Service
Courteous service
No matter who the owner is, I have always had good service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 09:24 AM

Hello Joann, We can not tell you enough how much this review meant to us. We are very happy that we can continue our service and make each visit wonderful. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

GH
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GEORGE H.
Kamiah, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2018
verified customerVerified Customer
Category: Service
Fast and courteous
The technician was polite an innovative.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/17/2018 09:23 AM

Hello George, Thank you for taking the time to review our dealership. We appreciate you choosing Mike White Ford and want your next visit to be better than your last! If you have any questions please feel free to give me a call. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

SK
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SCOTT K.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2018
verified customerVerified Customer
Category: Service
Good service
You raised the oil change prices by $10. Not good for senior citizens.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/16/2018 09:52 AM

Hello Scott, Thank you so much for taking the time to rate our dealership! I see here that you paid the same price for your oil change as last time. If you would not mind giving me a call so we can get this resolved. We appreciate you choosing Mike White Ford and thank you again for your time.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
verified customerVerified Customer
Category: Service
norton motorcycles
norton motorcycles started winning the biggest bike races in the 1920's they dominated the thirties, forties, fifties sixties and a good chunk of the seventies. consequently, it will still take years to match and brake this record. so it was once written in the press that their winning streak had a "monotonous consistency." well..... mike white ford also has a monotonous consistency of great service. i have had a chance to judge them, i have had two new cars in for the two free services each they come with and they were top notch all four times!!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/12/2018 02:39 PM

Thank you so much for this glowing review! We are very proud that we have proved you with such top notch service! We apperciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

CE
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CURTISS E.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2018
verified customerVerified Customer
Category: Service
Quick change to winter tires
They work well with me to make this a positive experience. They helped unload my tires and when I returned moved my vehicle in service bay. They asked if I needed anything and got right to work. It took les time than scheduled and I was on my way.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/10/2018 03:13 PM

Hello Curtiss, Thank you very much for taking the time to give us such a wonderful review. Winter is coming and we are glad we could make that process painless and easy! We strive for excellent customer service and want your next one to be better than the last! We appreciate you choosing Mike White Ford and look forward to seeing you here again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/18/2018
verified customerVerified Customer
Category: Service
Tech are very thorough
Very good experience
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/18/2018 10:51 AM

Hello, thank you so much for taking the time to review our dealership! We are very happy that you had a good experience. We appreciate  you choosing Mike White Ford and if you need anything please give us a call at 208-664-9211. 

Employees worked with

SH
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SCOTT H.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
verified customerVerified Customer
Category: Service
First time I've ever had my expectations exceeded by a dealership service center.
Oil change, tire rotation, and steering wheel recall addressed in one hour!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/18/2018 10:57 AM

Hello Scott, thank you so much for this glowing review! We appreciate  you choosing Mike White Ford and can not wait to help you again! 

Employees worked with

TB
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TIA B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
verified customerVerified Customer
Category: Service
Awesome service
From the time i pulled my car into service i was taken care of with very professional and most of all friendly personnel.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/18/2018 09:21 AM

Hello Tia, thank you so much for taking the time to rate our dealership! We are so glad that you had a wonderful time here and we can not wait to service you again. We appreciate you choosing Mike White Ford of Coeur d` Alene and hope you have a fantastic day. 

Employees worked with

DR
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DUSTIN R.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2018
verified customerVerified Customer
Category: Service
Recent service
The service is outstanding! Only complaint I would have is that at my last service here, I was told that my first 3 oil changes were free in the first year and a half or 15k miles. Apparently it is only a year so I missed it by 3 months with only 10k on the pickup.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/12/2018 04:47 PM

Thank you so much for giving us a 5 star rating Dustin! We really appreciate you being so honset with us. I would like to hear more about who you spoke with about the oil change. If you can please give me a call I would like to see what I can do for you. 208-667-3510 Mallory G. 

Employees worked with

KD
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KRISTIN D.
Kellogg, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2018
verified customerVerified Customer
Category: Service
Took Time To Do It Right
Thanks for the regular maintenance. I appreciate you taking your time to do it right.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/12/2018 04:52 PM

We appreciate you Kristin, for taking the time to write such a glowing review. Thank you for choosing Mike White Ford! I hope you have an amazing day and if you have any question please feel free to call. 208-664-9211 Mallory G.

Employees worked with

BS
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BRAD S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
verified customerVerified Customer
Category: Service
Great Service
Great service and a friendly staff!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/15/2018 04:38 PM

Thank you for giving us such a wonderful review Brad! Our team thinks you are pretty great as well! We appreciate you choosing Mike White Ford and can not wait to serve you again. 

Employees worked with
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