I had a great experience at Van - John’s automotive. The minute I walked in I was welcomed an ask how
they could help me. They did a great job of servicing my car and I was in and out of there in very short period of time. They did not try to upsell me on stuff I didn’t need. The place was clean and neat and I will definitely go back when I have another automotive need.
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Steve always responded promptly and respectfully whenever my husband or I had a problem with any of o
ur cars, he even extended himself to some of our issues many times and I will miss his expertise and decent prices. So sorry he is leaving, but hoping his retirement is everything he hopes it to be.
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I’m from NW Ohio, but was in the area staying with grandchildren as their parents were at the Clevela
nd Clinic for a bone marrow transplant. As our vehicle was overdue for an oil change, the Silvercreek guys worked me into the schedule, and provided prompt, friendly service, with which I couldn’t be more pleased! Keep up the great work! ?
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We needed an inspection done on our Traverse and Nichols was able to get us in and took care of it fo
r us. Always enjoy working with the crew at Nichols.
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Usually waiting to find out what's wrong with your car or what else they might find when you're there
for routine maintenance, it's altogether a different experience at Certified Auto Care in Richmond, VA (Glen Allen). I trust those working on my car and can have candid conversations about what needs to be done without the uncomfortable pressuring feeling that the technician is trying to sell me something.
The lobby temperature is always comfortable, there's no smell of car grease, it's peaceful and relaxing, and everyone is friendly. I used to have someone follow me to appointments so I could leave my car and get a ride back. But now I take a book and wait in the lobby. It's a nice break in my day.
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