Usually waiting to find out what's wrong with your car or what else they might find when you're there
for routine maintenance, it's altogether a different experience at Certified Auto Care in Richmond, VA (Glen Allen). I trust those working on my car and can have candid conversations about what needs to be done without the uncomfortable pressuring feeling that the technician is trying to sell me something.
The lobby temperature is always comfortable, there's no smell of car grease, it's peaceful and relaxing, and everyone is friendly. I used to have someone follow me to appointments so I could leave my car and get a ride back. But now I take a book and wait in the lobby. It's a nice break in my day.
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Great customer service and very professional. they were able to help us and answer questions after g
etting the run around from multiple auto shops. highly recommend
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Bob and his crew got my dad’s old Jag up and running in a few hours after it had been sitting in my g
arage unused for the last 3 years. Now it runs like new! When it comes to communication, efficiency and cost effectiveness, Garttmeyer checks all these boxes.
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A&W is a great experience every time. Paul, the General Manager, is fantastic!!!!!.....answers all yo
ur questions...fair, honest, knowledgeable, fair prices....everything you want in a garage ...yet not always easy to find....thank you for everything!
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Master Care and the recommendation from O'Reilly Auto Parts
Today I had a critical repair done at Master Auto Care, and I couldn’t be more grateful for the exper
ience. O’Reilly Auto Parts recommended them, but I truly believe God led me to the right place.
From the moment I arrived, the staff treated me with kindness, honesty, and professionalism. They explained everything clearly, worked efficiently, and made sure my vehicle was safe and running properly before I left. In a stressful situation, they brought peace of mind.
I highly recommend Master Auto Care to anyone needing dependable, trustworthy service. Thank you for taking such good care of me today!
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