business image

5 Star Auto Service LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(554 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are totally confident that 5 Star Auto Service LLC is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(541) 672-0249

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1320 NE Cedar St Roseburg, OR 97470-5141
5 Star Auto Service LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(554 Reviews)

CM
CANDICE M.
Ford RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2026
verified customerVerified Customer
10
Quick turn-around, great service 👍
I found out you have to specify very clearly when you drop off your vehicle what you want done, even if you specified very clearly when you called and made the service appointment. I had to remind them on several points what it was I had requested. But eventually they got everything done plus some and the cost wasn't horrendous. I would definitely use them again with the above precautions.
RICHARD . from 5 Star Auto Service LLC responded on 10/03/2026 09:41 AM

We appreciate your constructive feedback regarding the clarity needed during the drop-off process. It is important for us to ensure that every detail is captured accurately, and we will take your comments into consideration to improve our communication. We are pleased to know that despite these challenges, the service was completed to your satisfaction and that the costs were reasonable.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.