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Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,030 Reviews)
95
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
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Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,030 Reviews)
Write a Review
Recent Reviews
VS
gravatar
VANCE S.
Hampton, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2026
verified customerVerified Customer
10
Superior Service in the Standard!
I am absolutely thrilled with the service I receive at Airport Exxon. My 2000 Ford Focus, which I drive 75 miles each way to work five days a week, has reached an impressive 379,000 miles thanks to the outstanding care I receive at Airport Exxon. Most recently, when I experienced a severe oil leak, Pete and his team conducted a thorough diagnostic and identified worn seals. To ensure the problem was fully resolved, they recommended a complete engine removal, corrected the seals, and reinstalled the engine. During this process, they also fixed my water pump, replaced several hoses, and installed a new timing belt. All of this maintenance was necessary, yet I saved a significant amount of money. Pete kept me fully informed throughout, even providing pictures of the repairs. I received fair pricing with additional discounts, and now my car runs better than ever. Whether you own an older or newer out-of-warranty vehicle, trust Airport Exxon for your service needs—they consistently exceed expectations.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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