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Dorman's Auto Center, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,783 Reviews)
89
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores™
5.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value. Dorman's Auto Center is celebrating over 25 years of taking care of cars and people who ride in them, providing car owners with a one-stop shop for scheduled maintenance service and repairs for autos, SUVs, and minivans. Our trained and certified technicians can perform the same services as a dealer can only at a much greater value.

Categories
Auto Repair, Oil Change, Used Car Dealer
Contact
(401) 726-6699
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
434 Prospect St Pawtucket, RI 02860
Get Directions

Affiliations

Dorman's Auto Center, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,783 Reviews)
Write a Review
Recent Reviews
PM
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Priscilla M.
Sterling, MA
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
verified customerVerified Customer
10
Car service
Great company! Easy to schedule and get the job done! Thank you for taking care of me.
Car is great!
ST
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Stephanie T.
Riverside, RI
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Very satisfied
No problems getting an appointment and service was done quickly. Very satisfied, thank you!
AA
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Antoinette A.
Pawtucket, RI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Very good advice & attention from Rick Quirico, who explained the problem with my car, & advised me; & the repairs were done & so far, y car is working well.
My car had to be jump started by AAA; afterwards I drove it to your Auto Center that Friday afternoon. Rick waited on me…he was very very attentive & soon explained to me that I would need a new battery as well as an alternator. These repairs were done that same day while I waited in the nice waiting room. I was very pleased with your service, & so far, my car is running well.
JD
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Joanne D.
Pawtucket, RI
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2025
verified customerVerified Customer
10
Great place
I highly recommend this place for anyone looking to buy a new car I've been alot of different places and this place has the best cars and best prices
RZ
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Robert Z.
Pawtucket, RI
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
Best Service
I've been to several Auto Centers since I moved to Rhode Island. You guys are the best.
SL
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Susan L.
Pawtucket, RI
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Great
The service was great they explained everything that had to be done what was wrong and why they even lend me another car until mine was finished can’t complain they was great
AC
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Arthur C.
Pawtucket, RI
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Turbo Repair done Right
When my Turbo needed repair I feared a high bill. Rick and the team at Dormans got my warranty pushed through and did the work well within reason. I am so glad I went to Dormans
MW
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Michael W.
East Providence, RI
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Solved the problem quickly.
Engine light came on.I gave them a call.They scheduled me the next day. Brought my car in one hour later problem was solved good job guys. Hope to continue to have good business with each other.
CP
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Christopher P.
Seekonk, MA
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Excellent as always
Great service and sales department. Have purchased 4 cars from this dealership
Because of the quick work and professionalism! Rick in service and Jeb in sales always the best!! Great family owned business!
EM
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Emerson M.
Cranston, RI
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Professional service in a timely manner.
Dormanns is very accommodating and they perform at a high level. I have had mechanical and body work done there. Highly recommended.
JB
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Jessica B.
Riverside, RI
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Fast and efficient
I always come here to get work done or a state inspection. Everyone always pleasant. I thought it was going be a couple hours but it wasn’t, I was in and out in no time. Again thank you so much always a good experience
EE
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Edwin E.
Pawtucket, RI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
9
Very nice service
I come back again
DK
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Debra K.
Coventry, RI
Mercury Milan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Dorman’s Service Is the Best!!!
Dorman’s takes great care of my car. They are lovely and kind people. They are always there for me when I need them.
CT
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Cheryl T.
Lincoln, RI
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Oil change and RI Inspection
I have nothing to say but kind words! From the time I bought my vehicle from Dorman and through the times I have brought it in for regular maintenance I have had the best experiences! They definitely look out for their customers and try to give you the best pricing for any repairs that need to be done! I would totally recommend Dorman’s and have already recommended them! Love the service and the people that work there are so nice I have never had a bad experience at Dorman’s!
Verified Customer
Pawtucket, RI
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
9
It is a great service and so helpful
I had a good experience for this company
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