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Drury Automotive Service

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(52 Reviews)
64
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
64
Net Promoter Score ®

Business Details

About

Drury Automotive Service & Truck Repair is a second-generation, family-owned business specializing in all makes and models. We work with everything from gas and diesel vehicles to hybrid cars, providing the products and services you need to keep your car or truck in top condition. See us for preventive maintenance, vehicle diagnostics, Drury Automotive Service & Truck Repair is a second-generation, family-owned business specializing in all makes and models. We work with everything from gas and diesel vehicles to hybrid cars, providing the products and services you need to keep your car or truck in top condition. See us for preventive maintenance, vehicle diagnostics, automotive repairs, fleet repairs, tires and wheels, snow plows, aftermarket accessories, and more. We're a one-stop shop serving Eldora, IA, Iowa Falls, IA, Hubbard, IA, and surrounding areas. Call (641) 858-3419 or visit us today. ...more

Categories
Auto Maintenance, Diesel Services, Tire Sales and Repair
Contact
(641) 858-3419

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
28154 Hwy Dr D 41 Eldora, IA 50627
Drury Automotive Service's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(52 Reviews)

MS
gravatar
Mike S.
Eldora, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2025
0
Non Compliance of professional work.
Took my 2001 Ford F-150 XLT Triton Larait in for an oil leak, I knew from other people where it was coming from ( Head Gasket) was specific that I wanted it fixed.. Instead of fixing the actual problem the first time around, they fixed everything else and charged me thousands, and still have leaking, now antifreeze is mixed in oil, I'm broke, can't drive truck, and motor has to be replaced. They ruined a truck in order to con a person out of their money. Very disappointed, will never go back!

LL
Linda L.
Alden, IA
Ram Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Linda said they had a problem with her warranty plan, but Dan did a fabulous job.
Recommended

PS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2024
verified customerVerified Customer
8
Ag Sales
Great communication thru the whole process!!

Verified Customer
Eldora, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Quick! Easy! Quality!
Great service and great staff. Always solve any issues I have with my vehicles quickly.

Now if they could only help with the rest of my issues…

AC
Aaron C.
Eldora, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
Category: Service
Aaron said he's a good guy and everything he does is top-notch.
Recommended

JS
Joe S.
Ventura, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
Category: Service
Spoke with Billie. She said they put tires on her vehicle and they were super quick, had great prices, and they gave her great options. She was really happy with them.
Recommended

JS
Joel S.
Eldora, IA
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
Category: Service
Joel said they did a good job and he always recommends them for service.
Recommended

TH
Tom H.
State Center, IA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2024
verified customerVerified Customer
Category: Service
Tom said they did a nice job, they're expensive enough and took a long time.
Recommended

LB
Lawrence B.
Eldora, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2024
verified customerVerified Customer
Category: Service
Lawrence said they always treat him well, they are good, every time he goes in there, they take care of him and do a good job.
Recommended

Verified Customer
Union, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2024
verified customerVerified Customer
1
Vehicle repair
My vehicle broke down May 8th, had it hauled to Drury Auto only because my regular mechanic was gone on vacation. Was told a motor mount broke and busted the distributor cap. Lie #1. For the distributor cap to break, the engine would have had to fall completely over. Went to shop and the owner showed me where a piece of the motor broke that holds distributor in place, the he showed me how easily distributor assembly turned, of course its going to turn easy without the distributor cap off, that's how you set the timing! Lie# 3. Cooling fan is warped, seized up. But he told me he found one after 3 weeks of searching, I've never seen a $400 cooling fan. But the old fan is in my vehicle and works fine. Asked how much bill was going to be, I figured $600-$800 tops, after 31 days in the shop I picked it up, $1607 later and part charges doubled or tripled I was instantly pissed, a charge for a gasket (where?) A charge for a seal (where?) A $215 charge for a $56 distributor assembly? Really?

CW
Cody W.
Union, IA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
9
Excellent experience and service
They did a great job repairing my truck, and they were very reasonable on price. Everyone I dealt with was very friendly and professional. I definitely will return for more service and repairs for my vehicle.

TJ
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Troy J.
Iowa Falls, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2024
verified customerVerified Customer
10
Amazing fast service
Very professional and knowledgeable service

BF
Blake F.
Alden, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
Category: Service
Spoke with Taylor. She said they always answer any questions at any time and are very easy to work with.
Recommended

JV
Jj V.
Steamboat Rock, IA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/15/2024
verified customerVerified Customer
Category: Service
JJ said his problem is not currently being addressed.
Not Recommended

KP
Kevin P.
Steamboat Rock, IA
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
Category: Service
Kevin said he dropped his vehicle off and they fixed it.
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