Business Solutions
English French Canadian
SureCritic / Genesis Of Gwinnett
business image

Genesis Of Gwinnett

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
74
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
88%
4 stars
4%
3 stars
2%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores™
4.7
ReScore™ Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(770) 476-2800
No Business Hours Provided

Business Hours

* No Time Zone Provided
3180 Satellite Blvd Duluth, GA 30096
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
Write a Review
Recent Reviews
BR
gravatar
Bill R.
Bogart, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2022
4
Category: Service
Horrible Service and Response
I was a long time Lexus customer and switched to Genesis last year. Great car, but the worst possible service experience! They absolutely will refuse to honor the valet service program. I have made three appointments and they just do not show. Two of them through the Genesis site (which prompts you to make an appointment) and one through the service manager (Tammy). She informed me that they do not use the Corporate site so I needed to call her directly. Well.....That valet service did not show either. I called her over 24 hours ago to find out why and she has not bothered to call me back. I understand mistakes, but I do not understand negligence.
Businesses Near You
Duluth Goodyear
79
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
Mmt Eurotech
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(156 Reviews)
Votech Automotive
90
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(267 Reviews)
Lilburn Chevron
98
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,124 Reviews)
Magant Auto Care
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.