Like all others have stated. Genesis promises all kinds of service perks when purchasing your vehicle. Once purchased, you will quickly learn that none of what they promised exists. Not even the Genesis Concierge could get ahold of a dealer to schedule my routine service. I had to schedule my service manually. And Genesis Valet? Yeah right. I had to take the vehicle in myself, navigate a narrow parking lot with 0 parking, and wait in a waiting room that was located in a trailer.. Super "Luxury".. Do better Genesis.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
