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Genesis Of Springfield

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
11
Total ReScores
4.4
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(703) 776-9040
No Business Hours Provided

Business Hours

* No Time Zone Provided
7615 Loisdale Road Springfield, VA 22150
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)

RB
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Riz B.
Springfield, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2024
0
Category: Sales
PSA !!! Save your money!!
Honestly only reason why this genesis has 4 stars is there sales department is amazing. BUT GOD HELP THERE SERVICE DEPARTMENT. Honestly If I had the chance I’d take my 64k I spent to Mercedes or BMW. Lesson learned for the future. This has nothing to do with the car itself. Of the 64k I spent, some was for warranties and so I have to deal with the service department, I don’t even call to complain anymore they don’t care, only reason I’m putting this here is so people can take there money to actual Luxury brands, or developed luxury brands because genesis seems to be new to it, because Genesis luxury ends once you buy the car. Also note that this is the only genesis around.
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