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SureCritic / Genesis Of West Columbia
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Genesis Of West Columbia

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(4 Reviews)
0
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Score Details

5 stars
40%
4 stars
20%
3 stars
40%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(803) 799-1234
No Business Hours Provided

Business Hours

* No Time Zone Provided
310 Greystone Blvd. Columbia, SC 29210
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Service Department's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(4 Reviews)
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Recent Reviews
AG
gravatar
Andrew G.
Irmo, SC
2021 Genesis Gv80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/15/2022
verified customerVerified Customer
5
Category: Service
Luxury vehicle serviced at an average dealership
Genesis needs to invest in Genesis branded dealerships and offer Genesis-level service. Make it easier on the customer.
Verified Customer
Irmo, SC
2021 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
8
Category: Service
Service
Excellent staff.
SM
gravatar
Sandy M.
Midlothian, VA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Service
Great Dealership
I am most impressed with the service I received from Josh Manning and Jeffery Golden. Both are making my service experience pleasant.
EH
gravatar
Earthly H.
Columbia, SC
2019 Genesis G80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/16/2021
verified customerVerified Customer
5
Category: Service
Poor service and lack of appointment time
Poor customer service and lack for customer’s time after having to wait for a month for an appointment, they didn’t honor the appointment time because it took 3 hours to complete an oil change and tire rotation.
Displaying all 4 Review
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