Oak Lawn Happy Hyundai is conveniently located in Oak Lawn, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Happy Hyundai of Oak Lawn’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Oak Lawn Happy Hyundai is conveniently located in Oak Lawn, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Happy Hyundai of Oak Lawn’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more
On April 23rd, 2026, I brought my car in for service at Castle Hyundai, 9121 S. Cicero Ave. Oak Lawn Illinois 60453. I informed the service representative that I was having issues with my car stopping and automatically applying the braking system intermittently. They looked at the car and said they saw nothing was wrong. They charged me $940.30 for diagnostics and replacing a couple of belts and oil filter housing leak.
I started having the same issue in July 2026 and I brought my car in again. This time they told me that my car was burning oil internally and that I would have to have a Combustion Chamber Cleaning. I was informed by the Service Manager that this was a common problem with my vehicles model year and that if was a requirement to for the Warranty people to initiate changing the engine. I paid $1,094.26 for this service. I was told to bring the car back after driving the car an additional 1,000 miles. I was also told by that service manager that his dealership changes about 200 engines a month due to this issue.
I took the car back to the dealership after driving the 1,000 miles. I sent them photos of the 3 oil changes I could find documentation for, and I had one done at this dealership.
I was informed by the dealership that the warranty company and Hyundai when asked, refused my claim. I called the warranty company myself and they would not uphold my claim.
I then contacted the Regional Case Manager, and they tried to tell me something different. They told me my car was over warranty and that the engine was only covered up to 60,000 miles. I have the Warranty in my hand, and it says lifetime warranty.
This is not fair. I am 64 years old and I bought the car with 31,000 miles on the car. I have consistent and periodic oil changes but could not remember all the places. This is the first Hyundai I have purchased and I am asking that my claim be upheld and executed so I can get a new engine. My car is important to me and my family.