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Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,302 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,302 Reviews)

PC
PATRICK C.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Fast and satisfying
I went in and explained what problem I had and they checked out my vehicle and told me what it was and how much it was and fixed it in a couple of hours and everything is good thanks

EL
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EDIE L.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent service.
Excellent service.
Brad P. from Hermitage Hills Brake & Auto responded on 07/11/2025 07:41 AM

Thank you for the business and for the review


AA
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APRIL A.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent Service, Staff,Company
This company has taken care of me for many years. I drive over 30k miles a year and of course I need lots of service. I would highly recommend them to anyone period! They are professional , honest and charge a very fair rate for their excellent work!
Brad P. from Hermitage Hills Brake & Auto responded on 07/10/2025 12:00 PM

Thank you for being a loyal customer, we appreciate you taking the time to share your experience


KC
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KEITH C.
Old Hickory, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
as always, great experience
friendly, honest, fair priced, willing to explain thoroughly what's going on with your automobile… No secrets everything upfront. Great place to trust your car too.
Brad P. from Hermitage Hills Brake & Auto responded on 07/09/2025 05:14 AM

Thank you for allowing us to service your vehicle and sharing your experience


MB
MACK B.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great people
Great service. Reliable and Honest. Good and knowledgeable mechanics who will always go the extra mile to help their customer..
Brad P. from Hermitage Hills Brake & Auto responded on 07/08/2025 03:10 PM

Thank you for sharing your experience and for the business


Verified Customer
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always Great Service
In addition to the prompt and courteous service, good communication and a fair price make Hermitage Brake and Auto an obvious choice for any automotive service and repairs.

JR
JERMONE R.
Old Hickory, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Amazing Place To Go
Went into 4 different shops and ended up here at hermitage hills brake and auto and they instantly found my issue and had me squared away in the matter of 2 hours great communication helped me fully understand the process and very friendly highly recommend will be back!
Brad P. from Hermitage Hills Brake & Auto responded on 07/08/2025 03:04 PM

Thank you for the business and for sharing your experience


Verified Customer
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Race installed in my hub
Keith told me what it would cost and completed it quickly. A good honest man.
Hard to find them like him.
Brad P. from Hermitage Hills Brake & Auto responded on 07/06/2025 03:00 PM

That's how we roll, thanks for coming by 


AG
ANNA G.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Above & Beyond
The automatic window on my 1988 Bronco stopped working and Hermitage Hills Brake & Auto fixed it right up. The mechanic who worked on it, Josh, went above and beyond fixing the window - he also re-glued some parts on the inside of the driver's door and fix the window/door alignment. Susan was (and is) always great, taking care of all the details. I cannot believe how fast the repair was (less than a day). I am grateful.
Brad P. from Hermitage Hills Brake & Auto responded on 07/02/2025 11:13 AM

Thank for taking the time to share your experience, also you business 


AB
Amy B.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Spoke with Mark. He said the technicians always provided good fair fast service at reasonable prices.
Recommended

JG
JAMES G.
Oldsmobile Cutlass Calais
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent place to have your car repaired or serviced
Very kind and very helpful group of people at this establishment I would strongly recommend them to anybody
Brad P. from Hermitage Hills Brake & Auto responded on 07/01/2025 05:38 PM

Thank you for the kind words and for the business 


MH
MICHAEL H.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Excellent, Quick Servie
I scheduled an oil change online through the website and received a reservation appointment within a few minutes.
Prompt service when I took my vehicle for the oil change.
I’ve also had them do brakes for me in the past. Again, quick service and fair prices!
Brad P. from Hermitage Hills Brake & Auto responded on 06/29/2025 03:50 PM

Thank you for using our services, we appreciate you and your business 


PL
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PARIS L.
Old Hickory, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Excellent Service at a fair price
The guys and Susan work hard to do a great job timely on both my vehicles from start to finish, every time, no matter what is needed. And on top of that, the price is always fair. This is true value!
Brad P. from Hermitage Hills Brake & Auto responded on 06/29/2025 04:56 AM

Thank you taking the time to share your experience, we appreciate you and your business 


Verified Customer
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
8
Fast service!
I turned my car in yesterday! And they had it ready around the same time i dropped it off today ! Very happy with the outcome & service!
Brad P. from Hermitage Hills Brake & Auto responded on 06/25/2025 05:31 PM

Thank you for sharing your experience, we appreciate you and your business 


MH
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MICHELLE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great service, fast
We dropped off our car after hours and they worked it in the next day! They didn't charge us for work not needed. Great and honest people. We will get our entire fleet worked on here! Love them.
Brad P. from Hermitage Hills Brake & Auto responded on 06/24/2025 11:04 AM

We appreciate the opportunity to work on your vehicle and for leaving a review 


Displaying Review 1 - 15 of 2302 in total
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