business image

Hiley Hyundai West

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(764 Reviews)
71

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
59
Total ReScores
4.8
ReScore Average
71
Net Promoter Score ®

Business Details

About

Come visit the new Hiley Hyundai West. Our highly qualified technicians at Hiley Hyundai are here to provide exceptional service in a timely manner. Schedule your appointment today! Come visit the new Hiley Hyundai West. Our highly qualified technicians at Hiley Hyundai are here to provide exceptional service in a timely manner. Schedule your appointment today!

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(817) 367-4000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
9000 West Freeway Forth Worth, TX 76108
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(764 Reviews)

LE
gravatar
Liah E.
Mineral Wells, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/13/2025
0
Category: Service
Need my $$ back-Sold me a Warranty which Company doesn’t exist
They won’t give me my money back! Thieves!!
“I need that money Sent Back to Me” Now!(Not to my bank- You Hiley Hundai didn’t steal from them!-You stole from Me!!) I want my $2000 down payment too, this is Fraud!
My bank said, it isn’t going to lower my payment, now am stuck with that high payment! Thanks to you!!
My bank paid You for that loan - so You have my $$!! Therefore You Hiley Hundai are the one that committed Fraud, Its my money, not yours send Me my $$ -Pay me Back $4299 and $2000 Deposit Now!
After emailing with Lori all day, (we’ll she ignored me after 12noon) at your dealership and asking her and repeating to her like 20 times-please “Send Me” My $$ to My Home address” She disrespected me/ignored my Request. Lori said, she was going to send it to the bank! That money belongs to Me! It’s simple-The bank paid you and You have my $$!!-Period. That’s Not acceptable!~ so I see you Really-Your Company wants to Steal from me Again!!??? Wow!! You should be ashamed!!

However -That Unacceptable! I need that $$4299. And..or Plus my $2000 down payment for all the damages this has caused me!“sent to me” Overnight Now!!- to my Hone address!
I bought a Chevy Colorado and they committed Fraud/Ripped me off/Stole My money, Why? *because the Warranty Company they sold me “Does Not exist”!!**they been closed for years!

I been calling that number on the warranty policy and it doesn’t exist, I did my research and that company closed many years ago! I want $$ back now-my $4299.00 back and my $2000 dollar down payment for all this Stress you, loss time and wages! You’vehave given Me!

And I could also ask to get more money for my lost wages, and other stuff that this Fraud has caused me-Per my Lawyer!
Like I said -Send Me MY $4299 warranty MONEY.,,and My $2000 down payment “back “Today” sent to my address” which I sent to Lori and Michelle!! If not, I will report it the Federal Trade Commission, Attorney General and Better Business Bureau, all the TV channels, plus all the appropriate agencies that protect Me the Consumer.,plus and the Politician that hates Companies that commit Fraud and take advantage of a 60 year old little lady like me with health issues!
I been fighting this for a year sending emails, calls and filling out forms etc etc.-with No response! That form that they made me fill out it’s ridiculous, because that warranty company doesn’t exist, therefore that contract is Void!!
I want “all My money back “Today”, please “Send it to Me Fed Ex Overnight” Today or You can Deliver it to Me! at my address that you already have in your files.
Thanks in advance for your help and understanding with this horrible Fraud experience,
Regards,
Liah Elizondo
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