Business Solutions
English French Canadian
SureCritic / Integrity Automotive Service
business image

Integrity Automotive Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(90 Reviews)
64
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
64
Net Promoter Score ®

Business Details

Categories
Contact
(608) 277-0617
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
935 Femrite Dr. Monona, WI 53716-
Get Directions
Integrity Automotive Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(90 Reviews)
Write a Review
Recent Reviews
DE
gravatar
David E.
Madison, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2023
0
BE AWARE OF AUTO SHOP SCAM!
BE AWARE OF AUTO SHOP SCAM! I just want to let you guys know the very frustrating experience with INTEGRITY AUTOMOTIVE SERVICE in Monona I had last week. I went to this shop because the VW dealership next appointment is for September and this shop will take it right away. I told the attendant that my VW Passat TDI has a CEL (Check Engine Light) on, and I checked with a professional scanner tool and had active code P040C00, About EGR (Exhaust Gas Recirculation) temperature sensor circuit low. I asked if the work on diesel engines, he say "yes". Next day I received his phone call with the diagnostics and confirmed what I told him. The estimated repairs will include replace -EGR cooler, -EGR valve and -EGR temperature sensor, total estimated $2,400. I asked why he want to replace the EGR cooler if I don't have any coolant consumption? and Why the EGR valve if I don't have any code about it? I just approved to replace the EGR temp sensor, for $300 parts and labor. plus $120 for diagnostics. And had to wait for two days for sensor. When done, I came to pick up my car and canceled $470 with my credit card. Next day, as soon I got in the interstate the CEL was on again. I scanned again and has the same fault code. I opened the hood and checked if there was any lack of connection and found that still has the old rusty/dirty sensor on. I took a picture of it and went back to the shop. I politely say I want my money back, because I have same code, same problem, he was about to make excuses about the fault code, then I confront him with the evidence of the picture of the old sensor. He went ballistic and kick me out of shop because he has "zero tolerance when someone call him liar". Guess what, I have zero tolerance with the SCAMMERS and lack of INTEGRITY.
Businesses Near You
Handel Automotive Service Inc
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(962 Reviews)
DB's Service Center
88
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(330 Reviews)
Atlas Auto Technicians
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(714 Reviews)
Smith's Service Center
94
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(499 Reviews)
Chet's Car Care
87
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,707 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.