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McWhorter Service Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,086 Reviews)
90

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

WE WANT TO HELP YOU TAKE ADVANTAGE OF ALL YOUR CAR HAS TO OFFER, BY GIVING YOU EXPERT ADVICE AND QUALITY SERVICES AND PRODUCTS TO TAKE CARE OF YOUR VEHICLE. WE WANT TO HELP YOU TAKE ADVANTAGE OF ALL YOUR CAR HAS TO OFFER, BY GIVING YOU EXPERT ADVICE AND QUALITY SERVICES AND PRODUCTS TO TAKE CARE OF YOUR VEHICLE.

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(361) 413-0645

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 5:30 PM
Sun
closed
* Central Time (Us & Canada)
807 Railroad Dr. Portland, TX 78374
McWhorter Service Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,086 Reviews)

Verified Customer
Portland, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/06/2026
verified customerVerified Customer
2
Diagnostic
Communication was poor, they took longer on my car then expected, and when asking for quotes for the issues I needed fixed, it didn’t get done
Charles K., Service Manager from McWhorter Service Group responded on 02/17/2026 06:27 AM

Sorry you were not happy with your service.  The technician took extra time on your vehicle because the scanner plug was not working and had to fix that to determine why the check engine light was on.  Then notified the service manager of the list of items that needed to be fixed.  Estimates take time when you want to get the best price and quality parts for the customer. We did respond to you the next day but we received no response from you after serveral attempts.

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