Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
The problem is with the billing. The work was done about three months ago and my insurance company never got the proper submission for the claim and I am still waiting. I called them last week and the person that answered gave me a really hard time and even tried to tell me that I did not have a root canal there plus a few other (incorrect) things. I called today and they told me that they would resubmit the claim/s. The root can was $1800.00 plus it was $100.00 for the initial appointment.