business image

Parker Brake & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(438 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Tires, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(616) 243-7769

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
729 Burton St SW Grand Rapids, MI 49503-8005
Parker Brake & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(438 Reviews)

DG
Diane G.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Diane said the pricing was a little high.
Recommended

DG
gravatar
DICK G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
VERY GOOD SERVICE AS ALWAYS
GREAT JOB

JH
gravatar
JAMES H.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Thank you!!
The car has a much quieter ride and even feels smoother. Thank you gentlemen for the fast and high-quality service work.

DM
gravatar
DEBBY M.
Wyoming, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
I had to have my back shocks replaced.
That place is awesome! I needed my back shocks replaced and they were cheaper than anywhere else I contacted. They were very friendly and got me in right away! I will be going back for whatever repairs I may need done in the future!

CK
gravatar
CONNER K.
Grandville, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
verified customerVerified Customer
0
Disappointed
I ended up getting a second opinion after thinking I was getting worked over. They did it for half the price and said you guys over tightened lugs and didn’t return all of them. Really disappointed

MC
Miguel C.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Miguel said they were very helpful, they actually solved the problem and it didn't cost him anything. They changed the tire and the problem was solved.
Recommended

LK
Lou K.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
Lou said they are very friendly people and she's very happy with their service.
Recommended

BA
BRENDA A.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Bill does a good job of keeping you informed of what's going on with your vehicle and if needed the mechanics will also talk to you and show you your stuff that they have concerns about
Had too unexpectedly drop off a car and bill and team checked it out as soon as they could I always recommend Parker brake to others

JS
JOE S.
Wyoming, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
2008 Chevy trailblazer
Needed a couple of things fixed and as always Bill took care of everything. Parker break has been my go to place for over 20 years.

RH
gravatar
ROLAND H.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
New battery and oil change
Excellent service

RT
Russell T.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Russell said they are quick, honest, and the work was good.
Recommended

JE
Jeff E.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jeff said they took care of his needs and they have fair prices. He is a returning customer.
Recommended

AV
gravatar
ALEXANDRA V.
Grand Rapids, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2025
verified customerVerified Customer
10
Happy with the end results
Good service at a budget-friendly price. Answered all my questions in a friendly and understanding manner. They did their best to get the work done as quick as possible.

LS
LAURIE S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Vehicle check and brakes
Over and above service

TC
Tammy C.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Tammy said she appreciates their service. They did everything she asked them to do.
Recommended

Displaying Review 1 - 15 of 438 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.