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SureCritic / Auto Repair / Pfefferle Tire & Automotive Service Inc.
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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,628 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
479 Nilles Rd Fairfield, OH 45014
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Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,628 Reviews)
Write a Review
Recent Reviews
SB
sharon b.
Fairfield, OH
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent Service
I had my tires rotated and new lug nuts installed at Pfefferle Tire. They also checked my oil—all for only $25.
CP
Cindy P.
Fairfield, OH
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
They were awedome
They were awesome through the whole process .
TC
Tom C.
Fairfield, OH
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent service
Took my car in for some exhaust work and the A/C was not working. Within a day they had both issues resolved and the prices were very reasonable. I highly recommend this shop. They are extremely honest and upfront. No hidden costs or trying to sell you anything you don’t need.
KP
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Kevin P.
Fairfield, OH
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Oil change quickAnd efficient
Always friendly, candid and accommodating!
KH
Kayle H.
Cincinnati, OH
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
They fixed my valve stem
The attitudes of everyone are always great and I always feel like I’m taking care of since I don’t really know a lot about cars 🙂‍↕️ the girl in the front is the biggest sweetheart
CW
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Carl W.
Fairfield, OH
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Professional Auto Service
Courteous and professional staff that does good work.
NF
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Neil/Patricia F.
Hamilton, OH
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil change
I always take my car and husband's car for oil changes and everything else except for recalls. They are always honest and can fix anything that is wrong on the cars. They will tell me if it is a recall and that I should take it to the dealer so I don't have to pay for it.
JM
Jake M.
Fairfield, OH
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Quick and simple
Not only is it close to home so I can walk home if needed but by the time I got home 5 minutes later they called me letting me know my oil change was finished. Incredible service and Sam made things real simple
KH
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Kevin/Pam H.
Hamilton, OH
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Oil change and tire rotation
Great service. Quick in, quick out.
EG
Ella G.
Hamilton, OH
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Oil Change
Staff was very nice and my oil was changed relatively fast!
CA
Cindy A.
Cincinnati, OH
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great people!
In the past we only stopped in to do air checks. Today a friend recommended that we come here to have them diagnose our a/c. Price was very reasonable and the service was great. Less than and hour and they diagnose the problem and fixed it. Pfefferle is our new go to place for our vehicle needs.
TP
Terrance P.
Fairfield, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Air conditioner recharge
I like the team at Pfefferle. They are comprehensive and thorough. I like that they gave me recommendations about future needs to address in the car. As always, great job.
CT
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Carol T.
Fairfield, OH
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
EXCELLENT MECHANICS
PFEFFERLE Tire and Auto service far exceeds all the rest. Honest, fair, very very Experienced. Great honest pricing and very Professional service and customer care. So blessed to have them take care of my vehicle.
GC
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Glenn/Lori/Sam C.
West Chester, OH
Cadillac XT6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Checkup for Family Truckster
Everyone at Pfefferle is courteous, kind, and understanding. Not only are they honest and fair, the are compassionate and caring. Highly recommend them for as little as an oil change to an engine replacement. They are fair, professional, and thorough.
Verified Customer
Fairfield, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Super Service
Appreciate the service and group at Pfefferle
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