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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(280 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
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Original Review
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0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(280 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Thorough work
PJM does great work with friendly service

SD
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SUZANNE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Love that Paul is very thorough and explains what is needed on my repairs.
Would highly recommend PJM for any repair work.
Paul M. from PJM AUTO responded on 05/29/2025 09:39 AM

Wow, thank you for the high praise! It's awesome to hear that you’d recommend us for repair work. We’re like the superheroes of auto repairs—just without the capes (or maybe they’re in our toolbox). If you ever have more repairs or want to chat about cars and their quirks, we’re just a squeaky brake away! Keep on cruising!


JR
JUSTIN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
PJM is the best!!!!
Paul and the guys at the shop are the best hands down. Great customer service. Great mechanics. And above all they are honest!!!
Thank you so much
Justin Reed
Paul M. from PJM AUTO responded on 05/26/2025 09:38 AM

Wow, it sounds like Paul and the crew have really hit the sweet spot! Amazing customer service and honesty? It's like finding out your car is actually a luxury yacht in disguise. We're glad you're cruising on cloud nine with us! We'll keep the engine of excellent service running as smoothly as your ride.


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
8
Experience at PJM Auto
Service was fast. Staff was extremely friendly and professional and the environment was clean and tidy. Will definitely choose this shop again for my automotive needs.
Paul M. from PJM AUTO responded on 05/25/2025 09:42 AM

Wow, it sounds like you stumbled upon the automotive version of a five-star restaurant! Fast service, friendly staff, and a clean vibe? That’s like finding a unicorn in the wild. We’re glad we could impress you and your car! Just so you know, we have a “good vibes only” policy here. We can't wait to help you out next time – hopefully we can bump that star count up with a sprinkle of extra magic!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Wonderful service easy to deal with
First time here and I am impressed with their thorough job and identifying future issues. Bringing my other Escalade in next week !!!
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

Wow, first timers often have that deer-in-headlights look, but you managed to leave with a smile instead! We're over here doing happy dances knowing we spotted those future issues before they could sneak up on you. Can't wait to give your other Escalade the royal treatment next week. We promise to keep the performance at full throttle and the surprises at zero. Thanks for cruising by and trusting us with your ride!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Car maintenance
Good checkup. Good work. Good price
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

We’re glad to see that you had a good checkup, good work, and good pricing — basically the holy trinity of car service! If only everything in life could be as straightforward as that. We appreciate you zooming in to share your experience. Keep those wheels turning!


JH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Wonderful experience!
On our road trip, and needed an oil change. PJM was quick to respond, and provided great, fast service. Thank you!
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

Road trips and oil changes – it's like peanut butter and jelly, but way messier! We're stoked to hear that you hit the pit stop of PJM and that we could give your ride the spa treatment it needed. Fast service is our jam, and it sounds like we nailed it this time! Safe travels on the rest of your adventure, and may your engine purr like a content cat!


RG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Excellent
Great service good people
Paul M. from PJM AUTO responded on 05/20/2025 09:39 AM

We appreciate the shoutout! We're not sure if we're good people or just masters at giving great service, but we're glad to have won you over. If you ever need anything else, you know where to find us – we’ll be here practicing our good person skills!


AE
ADAM E.
1994 Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Quick, Honest, High-Quality Service
I brought in my "new" 1994 Toyota Pickup for a post-purchase inspection to tune up the vehicle and address things like an oil leak and headlight issues. I soon received a call to confirm the work they wanted to do, including a suspension issue I wanted fixed but had forgotten to mention. The work was completed within three days, and they asked me to bring it back in a week or two to check on the oil leak. After bringing it back, Paul personally inspected the vehicle and even tightened up some of the belts for no charge. I'm very satisfied with the mechanical work, speed of service, attention to detail, and overall friendliness. Plus, there are free snacks and coffee in the lobby. Five stars!
Paul M. from PJM AUTO responded on 05/17/2025 09:42 AM

Wow, a 1994 Toyota Pickup? That’s like finding a dinosaur with a steering wheel! We’re excited to hear you had such a smooth experience getting it tuned up. Our team loves a good challenge, especially when it comes with a side of nostalgia. And who can resist free snacks and coffee—it's like a pit stop at a racetrack, but for your car! We appreciate you taking the time to let us know how the inspection and repairs turned out, and we’re glad Paul was able to give your car some extra lovin' during the follow-up. We aim to keep those belts snug and those oil leaks at bay! Here’s to many more adventures in your trusty Toyota.


BL
BRIAN L.
Toledo, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Trust and Integrity
We have been customers of PJM for many years. The relationship has been built on trust and integrity. We can't say enough good things about PJM and their positive pressence in our community. Thank you!
Paul M. from PJM AUTO responded on 05/17/2025 09:42 AM

Wow, it sounds like we’re the peanut butter to your jelly! We appreciate the trust and loyalty you've shown us over the years. It's customers like you that make us feel like superheroes in this automotive world—even if our capes are just grease-stained shop uniforms! Here’s to more miles together and keeping our community revved up!


JJ
JOESPH J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Excellent Customer service and Communication.
Superfast service, great communication. Very knowledgeable. Will be taking my vehicles there for now on.
Paul M. from PJM AUTO responded on 05/13/2025 09:47 AM

Wow, it sounds like we knocked it out of the park! Superfast service and great communication—are we in the car business or the speedway? It's fantastic to hear that our team was able to show off some serious car knowledge. We’re like the wise old car whisperers over here. Here’s to many more speedy vehicle visits in the future! Buckle up!


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
9
Great
Very good place to get your vehicle worked on.
Paul M. from PJM AUTO responded on 05/11/2025 09:40 AM

Well, look at you, living the dream with a well-oiled machine! We're stoked to hear that you found our place to be a gem for getting your vehicle the TLC it needs. Whether it's an oil change or an epic tire rotation, we're all about making sure your ride is in tip-top shape. We appreciate you choosing us to be your car’s pit crew! Keep on cruising!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
9
#Warranty work
I had work done on a power steering pump, they had to replace it, months ago. The pump failed, and I called them they told me to tow it down, and they cover the cost and did Warranty work on pump, at no cost to me! Had it back to me that day!
Paul M. from PJM AUTO responded on 05/09/2025 09:41 AM

Wow, Ed! It sounds like you had a power steering pump experience that turned into a power steering party—full of warranty magic! We love it when our customers can just pop in with a problem, and we spring into action faster than a cat on a laser pointer. Plus, who doesn’t love getting their ride back in a flash? If only we could fix all problems that quickly—like a flat tire or forgetting where we parked! We appreciate you sharing your experience and would gladly take your car-related superhero cape anytime. Keep on cruising!


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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great Job !!
Way to go Paul the Chevy Dealer was afraid to even look at this Hybrid Malibu
Paul M. from PJM AUTO responded on 05/09/2025 09:41 AM

Wow, sounds like our Chevy dealer was ready to run the other way when they saw your Hybrid Malibu! We're glad you took the plunge and came to us instead. We're pretty proud of our car superheroes here at PJM AUTO who face challenges like it's just another day at the office. If your Malibu had a cape, it’d probably be doing the victory lap right now! Can't wait to see what other automotive adventures await you.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Transmission install
Good as it gets especially on the oregon coast. 9 hours my truck had a Jasper reman transmission installed upper rocker arm . Very professional qualified mechanics. . Cant say enough about how good they are. First time customer they have my business. Ps dont buy a chevrolet.
Paul M. from PJM AUTO responded on 05/06/2025 09:45 AM

Wow, Todd! Thanks for the glowing review! Sounds like our mechanics worked their magic on your truck like it was a contestant in a car makeover show. A Jasper reman transmission and upper rocker arm? That’s like giving your truck a new pair of shoes and a stylish hat! And hey, we appreciate you taking a chance on us—first-time customers are like the new kids on the block, and we're here to make sure you feel like the cool kid with the best rides. As for the Chevy comment, we respect your opinion, but we’ve got to admit—every vehicle has its quirks, just like people! Thanks again for rolling with us. Remember, if you need anything else, we’re just a pit stop away!


Displaying Review 1 - 15 of 280 in total
Offers and Posts
Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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