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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(309 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
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Original Review
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0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(309 Reviews)

MP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
All time
Always appreciate good service

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
They went above and beyond what I expected and were very pleasant to work with!
They really looked my car over and found some issues needing attention. I really appreciate their due diligence and speed! I was also impressed with their reasonable pricing! I’m fortunate to have them available and hope to have them as “my mechanics”.

PV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Professionalism, honest , quality work
Amazing experience during a time of need . From the initial contact to meeting Micheal Ftf on my schedule appointment to explaining and showing exactly what is needed on my 2020 jeep wrangler was perfect
Picked up the Jeep and headed out to get my first Jeep Badge in the Oregon Trails
Paul M. from PJM AUTO responded on 07/29/2025 09:50 AM

Wow, sounds like you had an epic Jeep adventure! We love to hear that our team could make your experience smoother than a fresh jar of peanut butter. Micheal definitely knows how to roll out the red carpet for a Wrangler. And getting that first Jeep badge? That's basically like earning a PhD in off-roading. Just remember, with great Jeep power comes great responsibility—like not getting it stuck in a mud pit (or at least knowing how to get it out). Safe travels on those Oregon Trails!


NR
NICK R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Great job
I’ve been doing business with pjm for almost 10 years now. Very honest and professional.
Paul M. from PJM AUTO responded on 07/27/2025 09:41 AM

Wow, ten years is like a decade in car relationship years! That's pretty impressive. At this rate, you might just qualify for a PJM membership card or a secret handshake. We love hearing that you appreciate our honesty and professionalism – it's what keeps our engines running smoothly! Let’s keep this wonderful partnership journey going; we're ready for many more adventures to come with your ride. Here’s to more years of tire-squealing fun!


CG
CARL G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
F150 Transmission Replacement
Paul was very responsive to my transmission failure.
I was camping at the coast with my RV in a campground when my transmission failed. Truck would not go into reverse.
Paul returned my voice message on a day the shop was closed. He immediately ordered a replacement transmission.
He fit me into their schedule.
The initial transmission exhibited a shimmy. He ordered a second transmission and installed it a week later.
He was very responsive to my situation of being stuck in a campground!
Paul M. from PJM AUTO responded on 07/25/2025 09:40 AM

Wow, talk about a camping trip turning into a transmission drama! Who knew RVs could throw such a plot twist? It's great to hear Paul jumped into action faster than a squirrel at a picnic! Ordering that replacement transmission while the shop was closed? That’s like being the hero who shows up just when the plot gets thick. And hey, a shimmy sounds like it was just trying to groove its way into your life! Poor thing just wanted to be part of your camping jam. Seriously though, thanks for sharing this wild ride with us. Here’s to more smooth travels and fewer transmission shenanigans on your next adventure!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Engine noise.
Started right on time. Inspected engine noise and found normal belt and timing chain noise. In and out with in a half hour, on a wait situation. Great experience and good price. Good people.
Paul M. from PJM AUTO responded on 07/21/2025 09:40 AM

Wow, in and out within half an hour? That's faster than a cat on a hot tin roof! We're glad we could diagnose that engine noise for you and that everything checked out. Sounds like our team is tuned in, just like your car! Thanks for giving us a shout-out for our speedy service and good vibes. We always aim to keep things running smoothly (and affordably)!


WS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great shop
Roy has taken care of both my toyotas for a long time and I will stay with him. Great man, excellent knowledge and informative.
Paul M. from PJM AUTO responded on 07/20/2025 09:40 AM

Wow, it sounds like Roy is the real life version of a car whisperer! We're glad to hear that he’s treating your Toyotas like royalty. With great knowledge and charisma, who needs knights in shining armor when you have a mechanic like Roy? Here’s to many more problem-free miles together!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Radiator replacement
Radiator needed replaced, they got it done pretty quickly. There was a bit of a wait for the appointment day but it was worth it for what I needed. Thanks guys, would definitely go back when I needed.
Paul M. from PJM AUTO responded on 07/19/2025 09:43 AM

Wow, a radiator replacement on the speed track! It’s like watching an episode of those pit stop challenges but with less adrenaline and more wrenches. We appreciate your patience during the appointment wait – sometimes good things really do take time (like fine wine or a classic movie). We're super glad to hear you’d come back when the car needs some love again. Just remember, we're here for all your automotive drama – no plot twist is too tough!


LR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Excellent customer service!
Easily scheduled, friendly and cheerful staff, timely communications and great service!
Highly recommend!
Paul M. from PJM AUTO responded on 07/18/2025 09:42 AM

Wow, it sounds like we hit the jackpot with your experience! Scheduling made easier than your morning coffee run, cheerful staff that could brighten even the rainiest of Mondays, and timely communications that would make a secret agent jealous! We're over here blushing harder than a tomato. Your recommendation is like a shiny trophy on our shelf. Keep spreading the good vibes!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Recent repair
Excellent service
Paul M. from PJM AUTO responded on 07/13/2025 09:40 AM

Wow, "excellent service"? That's our secret sauce! We strive to serve up that top-notch experience like it's a five-star meal. Thanks for enjoying the feast of fabulousness we dish out! We’ll keep the good vibes going and maybe even add some sprinkles on top next time. Keep cruising!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
8
Professional and thorough.
Did a second opinion diagnostic for an oil leak. Found the cause for that and 2 other major issues. Good service but expensive. $185/ hour . My regular shop is $95/ hour.
Paul M. from PJM AUTO responded on 07/12/2025 09:43 AM

Wow, talk about a detective agency for cars! We’re glad our team was able to play Sherlock and uncover the oil leak culprit along with two other sneaky issues trying to hide in your ride. We totally understand that our prices can sometimes feel like they're in a fancy restaurant menu, but we like to think of it like getting the premium experience—complete with the secret sauce of expertise and top-notch service. If you ever need more investigative work done on your car, we’ll be here, magnifying glass and all!


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Fast, quality service!
I am visiting from out of town and began having engine trouble. PJM Auto got my vehicle in the day I called and had it repaired by the afternoon. The shop is very nice and staff were knowledgeable and friendly!
Paul M. from PJM AUTO responded on 07/11/2025 09:49 AM

Wow, sounds like PJM Auto swooped in like a superhero just in time to save the day! Engine troubles while visiting can really put a damper on your adventure, but our team was on it faster than a squirrel on a nut. We're glad you found our shop both friendly and fancy—who knew fixing cars could come with a side of charm? If only engines could talk, right? Just think of all the wild stories they’d tell! Safe travels, and hope your future journeys are as smooth as your newly fixed ride!


CB
CRISSA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Trusted and Quality Service with a Smile.
Always very happy with quality of service and awesome to have a place I can trust!!
Paul M. from PJM AUTO responded on 07/08/2025 09:37 AM

Wow, that’s like music to our ears! We strive to be the oasis of trust in the desert of car care. Glad you're riding the wave of quality service with us! If we were a car, we’d be a turbocharged engine in a world of donkeys. Here’s to keeping your wheels turning smoothly!


FO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Best shop on the central coast
The guys at PJM are the best. They have always given me great service and go the extra mile to to get the job done right and get it right the 1st time.
Paul M. from PJM AUTO responded on 07/07/2025 09:36 AM

Wow, it sounds like the crew at PJM might just possess some kind of automotive wizardry! We're over here imagining them in capes, soaring over cars with super tools. We love to hear that our team is hitting all the right notes and making sure everything runs smoother than a greased weasel. Your appreciation really fuels our engine (and maybe even inspires some epic cape design). Keep cruising and let us know whenever you need us for another round of automotive heroics!


Verified Customer
Gleneden Beach, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Wonderful Service
So glad we used PJM
Paul M. from PJM AUTO responded on 07/07/2025 09:36 AM

It’s always heartwarming to hear that someone is glad they chose us! We like to think of ourselves as the trusty sidekick in your auto adventures. If you have any more stories to share or just want to chat about cars, you know where to find us!


Displaying Review 1 - 15 of 309 in total
Offers and Posts
Thank you for the fantastic review! We're thrilled to be your go-to for honest and prompt service. 🚗💨 Amazing customers like you make our day! Ready for another ride? 🌟 #CustomerCare #PJMAutoFamily
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Thank you for the awesome review! 🚚⚙️ We're thrilled we could get your truck purring in just four hours. Quick repairs are our specialty—guess you could say we’re the pit crew of auto repair! 😂 #PJMAuto #FastService
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Wow! After 10 years, we're practically family! 🚗💙 Thanks for trusting Paul and the team at PJM AUTO to keep you rolling. Your recommendation means the world to us—like a perfectly tuned engine! 😉 #CustomerAppreciation #TopNotchService
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Thank you for trusting PJM AUTO with your work truck! 🚛 We're thrilled to get you back on the road faster than you can say "new motor!" Your loyalty means the world to us! We're here whenever you need us. 👍 #AutoHeroes #PJMAutoMagic
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Thanks for the awesome feedback! 🚗💨 We're thrilled to hear we tackled that complex job like pros. In and out faster than a pit stop! 🏁 Your recommendation means the world to us! #AutoExperts #PJMAuto
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Thanks for the fantastic review! We're all about providing top-notch service without putting a dent in your wallet. 🚗💰 Who knew great auto care could be so budget-friendly? 😉 Come back anytime! #PJMauto #AffordableService
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Thanks for the kind words! 😊 We’re thrilled to keep your vehicles running smoothly without breaking the bank! Remember, we’re just a pit stop away for all your maintenance needs. 🚗💨 #CustomerAppreciation #PJMauto
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Thank you for making PJM AUTO your go-to spot! 🚗 We're thrilled to hear our timely responses keep you on the road. We promise to keep the wheels turning smoothly! 😄 #AutoCare #PJM_AUTO
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Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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