business image

R & M Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years. Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(540) 942-2355

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
192 N Charlotte Ave Waynesboro, VA 22980-5047

Affiliations

NAPA
R & M Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(348 Reviews)

JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Saved hundreds with R and M
I hate taking my car to a mechanic. I feel extremely vulnerable when I do. I like being in control, and I don’t know much about cars. I can change the oil and change a tire, but that’s about it. I COULD do other work too, but it would take me weeks to make repairs that take a skilled mechanic minutes. When I have to bite the bullet to take my car in, I get extremely annoyed and anxious.
R and M have proven to me that they’re not there to simply take my money. They give me a fair price, and simply do what they have to do to get my car in better condition. This time I needed brakes and some welding repair on the frame. Other shops quoted me twice or three times what they charged. I’ve never felt more confident or comfortable with any other shop. I’m new to the area, and will never take my car anywhere else.
Thanks R and M for treating me like family. That’s literally how I felt. It felt like I was bringing my car to a family member, and they were simply charging me for the parts and some of their time. I’ll never go anywhere else.
R & M A. from R & M Automotive responded on 05/29/2025 11:30 AM

We appreciate you taking the time to share your experience! It sounds like you’ve found your automotive home, and we’re happy to be your go-to shop. We totally get that feeling of vulnerability when trusting someone with your ride; it's like sending your dog to the groomer and hoping they come back without an unintentional haircut. Haha- Not talking about Chevy's new hair do!
We pride ourselves on fair pricing and no-nonsense service – we’re here to help, not make a quick buck. It's great to know you left us feeling confident and cared for. Welcome to the family, and remember, we’re just a pit stop away whenever your car needs a little TLC!

R and M Automotive Thanks you!

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