business image

R & W Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,454 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability. We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability.

Categories
Oil Change, Auto Maintenance, Repair Shop
Contact
(502) 239-2886

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7506 Fegenbush Ln Louisville, KY 40228-1518
R & W Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,454 Reviews)

Verified Customer
Louisville, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2026
verified customerVerified Customer
0
Oil change
Oil change took all day to get my car back. Left it at 8:00 which was my appointment time. It was ready later in the afternoon.
Manager from R & W Automotive responded on 06/24/2026 10:42 AM

Hi Larry, when you dropped the keys off and told us you were not going to wait we thought you were leaving it with us for the day. We should not have assumed and asked you when you wanted it back. You have been a long time customer and appreciate you very much and hope we see you back again. So sorry for the miscommunication. 
Kim

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