Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Raymond's has serviced everything from my Challenger to my pickups since 2021ish. Most recently, I dropped my 2002 truck off with a fuel smell. I was in no rush to get it back so was very pleasantly surprised to get a call the next day with details of what they had found. I requested a full diagnostic on the truck just to make sure it was road worthy (it sits more than it drives) and I was given the details of repairs that were recommended, why they were recommended, if the repairs could be postponed and an estimated cost of the individual repairs barring any unusual circumstances. All of my questions were answered in a way I could understand and I opted to postpone some of the recommendations with absolutely no pressure.
As a single (older) woman, it is important to have service that you can trust, and I trust Raymonds.