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Rick's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,513 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
4.7
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business grows because of our wonderful community members, so it’s important to us to give back. ...more

Categories
Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(865) 453-2915
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
400 Parkway Sevierville, TN 37862-3403
Get Directions

Affiliations

Rick's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,513 Reviews)
Write a Review
Recent Reviews
JG
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JIM G.
Sevierville, TN
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Always superior service at Tick’s
The staff is very knowledgeable and friendly. Do excellent work, the only shop
My wife and I use.
TN
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TOM N.
Sevierville, TN
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Another great service visit
Top notch work & service & reasonable cost!
Fixed my Pacifica van when I needed to travel out of town at last minute. What a pleasure to get one’s vehicle repaired here. Great family also..! God bless in Jesus Christ!
MR
MICHAEL R.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
My opinion
The place i go for my auto needs. I feel they're a service place that won't rip you off with un-needed repairs. Plus the people there are easy to talk to and nice. Hence the 5 stars.😁
GR
GAIL/BARB R.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
JOB WELL DONE
We brought our car in to Rick's
Automotive because our window didn't go up to close. He and his team were professional and took care of replacing the broken parts and got us back on the road with fixed window in great time. This us the only place we bring our vehicles.
Thank you for best service with your hard working employees and their great attitudes.
AJ
ANNMARIE J.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great Service Center!
I’ve brought my Ram 1500 into Rick’s on two different occasions thus far. Both times they provided friendly quality service. I highly recommend this company. I never felt taken advantage of and they have fair affordable pricing.
JG
JAYDEN G.
Audi S4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great oil change
These guys did great and got done way earlier than expected.
AL
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ANDY/BETTY L.
Sevierville, TN
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Excellent and timely service. On and/or when scheduled.
Will always use Rick’s as my vehicle service
CC
CEASAR C.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Excellent Service!!!
I went in for what I thought was a valve leak...they discovered a nail and plugged it up as well as replaced a broken lug at a Very reasonable cost
Quick, efficient and courteous service!!!
Definitely recommend Rick's Auto service and WILL return for any other services required via my automobiles.
Verified Customer
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Vicki O
Wonderful service!
It’s hard to find good and honest mechanics these days. These guys are the best.
JR
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JOHN/SARAH R.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Like clockwork
There’s no need going anywhere else. The team is super friendly. The service is exceptional. The prices are competitive.
GD
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GENE/ELLEN D.
Kodak, TN
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Trusted
Reliable and thorough and quick
AW
ART SR W.
Sevierville, TN
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
24 trs
Don’t drive as much but whenever there’s a need Rick’s is our choice !
JR
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JANINE R.
Sevierville, TN
Subaru Outback (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always professional
Never have to worry being a woman getting my car issues tended to at Rick's. Always recommend Rick's for a trustworthy mechanic
MM
MARK L M.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Professional
Everyone is very professional and helpful
CW
CYNTHIA/TODD W.
Sevierville, TN
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Fast and friendly service.
Got an appointment scheduled very quickly. Had a very short wait for my maintenance.
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