business image

Turner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,475 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began
Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began as a one bay garage and is now a 3 bay, full auto repair and service center. We offer complete automotive care and maintenance. From standard services to custom problem resolution, we are your one stop source for complete automotive repair. Both Steve & Chris are ASE Certified Master Techs.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(360) 446-1418

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
111 Binghampton St West Rainier, WA 98576
Turner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,475 Reviews)

TB
gravatar
Terry B.
Mckenna, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Above and beyond
Turner’s was not expecting my car to be in there lot this morning. However, within a half an hour they had diagnosed the problem and had the part needed ordered and on its way. Half hour after that the car was ready for pick up. Fast, efficient, above and beyond and most importantly, affordable. I just can’t say enough good things about Turner’s. They are just the best!

KM
gravatar
Kim M.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Brought an old truck back to life
Turner Auto was quick to get us in and out. Always kind and respectful, I knew I could trust them with the truck I inherited from my dad. They are very trustworthy and don’t try to sell you on things you don’t need.

CR
gravatar
CHRIS R.
Rainier, WA
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Safety check
Turner is always very through and informative when I bring in a vehicle

ES
Elizabeth S.
Tenino, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent experience
They took care of my car right away. It wasn't a good report which isn't their fault. It was cheaper to buy a good used car than have our not-so-old girl repaired. Turner helped us pick a good used car. We felt we could trust their opinion about both our old car and the used car. So far, very good!!

DS
Diana S.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Truck blew a spark plug, had to remove heads and fix the problem. They checked in and gave updates! Pleasant to talk to. Very pleased with the work provided. Told us what else needed to be worked on so we can plan to get these things done!
Very nice to work with. Gave us updates. Fair pricing. Very pleased with outcome. Inspected truck for issues to work on.

SN
gravatar
Sonja N.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Car service
Excellent service! Friendly and very helpful !
Stephen T. from Turner Automotive responded on 05/29/2025 10:25 AM

Thank you Sonja for the 5 star review, it makes our day knowing you enjoyed our service. We look forward to seeing you again. The Crew at TURNER AUTOMOTIVE


JG
gravatar
JACK G.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Miata repair.
They did a lot of work but my car runs better than when I bought it.
I highly recommend Turner Auto.
Stephen T. from Turner Automotive responded on 05/29/2025 10:27 AM

Thank you Jack, we appreciate you recommending us to others that makes our day. The crew at TURNER AUTOMOTIVE


JA
gravatar
Jo A.
Tenino, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Chevy equinox
Turners went above and beyond to fix my car. Over the moon happy
Stephen T. from Turner Automotive responded on 05/14/2025 02:09 PM

Thank you Jo, we appreciate the 5 stars and we're so happy to be here for you. The Crew at TURNER AUTOMOTIVE


MG
gravatar
Merriee G.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Amazing customer service
Everyone was incredibly kind. The service was done quickly as well! I will definitely be going back :) Thank you!
Stephen T. from Turner Automotive responded on 05/29/2025 10:28 AM

Thank you Marriee, your review means alot to us and we look forward to seeing you in the future. The crew at TURNER AUTOMOTIVE


SC
gravatar
Shawn C.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Amazing
Turner Automotive was recommend by a neighbor as I was headed to somewhere else. Best advice I’ve received all year. Turner Automotive was able to fix the car with no issues after another shop recommended to trade the car in because of rusty nuts and hard to get to spark plugs. Thank you Turner Automotive.
Stephen T. from Turner Automotive responded on 05/29/2025 10:31 AM

Thank you Mr Callahan for your very kind review, we're so happy you found us. The Crew at TURNER AUTOMOTIVE


DB
gravatar
Don B.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
10
Honest, trustworthy, qualified!
Very happy with the quality work and honesty from Turner Automotive I definitely will be taking my cars there again
Stephen T. from Turner Automotive responded on 05/29/2025 10:35 AM

Thank you Mr Bynum for your kind words and it makes our day hearing we've made a new customer. We look forward to seeing you in the future. The Crew at TURNER AUTOMOTIVE


AM
gravatar
ART M.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Happy customer
We've been going to Turner for years and have always been happy with the service we have recieved.
Stephen T. from Turner Automotive responded on 05/29/2025 10:44 AM

Thank you Mattocks family for being with us all these years. We have customers children and for the first time grandchildren that we have watched grow up through the years now coming through the doors as customers. We feel very honored to be part of this wonderful community. Steve, Sheryl and the TURNER AUTOMOTIVE FAMILY


Verified Customer
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Very good
I took my car to them with an engine problem. Had been quoted by several others it would be at least 1500 to fix. Turners checked it out, and fixed it, my total was surprisingly less by a lot.
They were fast, and efficient and I got my car back quick.
They have my business!
Stephen T. from Turner Automotive responded on 05/29/2025 10:47 AM

Thank you for your very kind words, we always give our very best effort to each and every customer. It makes our day hearing you loved our service, we look forward to seeing you in the future. The Crew at TURNER AUTOMOTIVE


TB
gravatar
Terry B.
Mckenna, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
It was awesome experience.
Always great service
Stephen T. from Turner Automotive responded on 05/29/2025 10:49 AM

Thank you Terry that means alot coming from you, it's always great to see you. From everyone one at TURNER AUTOMOTIVE


LT
Lonnie T.
Tenino, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Good people and great service ❤️
We loved our service and the owners are very nice😍Will be telling all our friends about this business 😍
Stephen T. from Turner Automotive responded on 04/28/2025 08:51 AM

Thank you Lonnie, there's no higher review for us than letting your friends know we're doing a great job. thank you! The crew at TURNER AUTOMOTIVE.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.