business image

Universal Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,173 Reviews)
75

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
785
Total ReScores
4.7
ReScore Average
75
Net Promoter Score ®

Business Details

About

Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Car Maintenance
Contact
(407) 926-7050

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12801 S. Orange Blossom Trail Orlando, FL 32837
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,173 Reviews)

PW
gravatar
Ping W.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2025
0
Category: Service
Very poor service and we had to tell them how to fix something and they lied about it
My daughter took her Kona in for her 6 month service and told them at the time that the washer fluid seemed to be empty and to make sure they checked it. When they were done, she specifically asked them and they said they took care of it. When she got home the windshield washer fluid was still not working so we bought some and put it in (also checking the oil and other fluids because we now didn't trust anything they did). It still didn't work. So, she took it back in and they charged her $140 to "clean" the wiper fluid motor?? They told her she messed it up by putting in washer fluid. I call BS! This is a 2024 Kona with an extended warranty. Wondering if their "fix" will even last. We'll see. Wish we could take it somewhere else for servicing! This isn't the first problem we've had with them.
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