Thank you for reaching out, Chris, and for taking the time to provide us with valuable feedback regarding your experiences with the Genesis 2024 GV70.We’re so sorry to hear about your experience with one of our Retailers. Although each Genesis Retailer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 for support and assistance if needed. Thank you. ^cc

Thank you, Susan, for taking the time to share your concerns with us regarding your Genesis 2024 GV70. We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance. Nothing is more important than the safety of Guests. Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc

Hello Royzette, Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. ^cc

Hello Carl,  We appreciate you bringing this to our attention and be assured, nothing is more important than the safety of Genesis guests. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you. ^cc