Thank you for reaching out, as we appreciate your feedback. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you.

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm

Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed.

Genesis Consumer Affairs^mm

Thank you for reaching out as we appreciate your feedback and insight.  If you require any further assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support. Thank you.