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SureCritic / Makes / Genesis / GV80 / 2023

2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(383 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(383 Reviews)
Write a Review

Reviews

NM
gravatar
Nicolas M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/19/2025
Verified Review

Beautiful and Opulent car, knowingly made piirly

This car is gorgeous and drives like a dream but something WILL go wrong and given everyone has these issues all maintenance is backed up. Yes. It will be covered by warranty. But good luck getting a time slot or loaner car, even with a Genesis flagship dealer. I can’t imagine if I had to go through a Hyundai dealer
    Value
  • 4
    • Build Quality
  • 2
    • Reliability
  • 3
    • Exterior
  • 8
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 6
    • Performance
  • 6
    • Comfort
  • 9
    • Styling
  • 8
Genesis Motor America responded on 05/19/2025 05:37 PM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.

Genesis Consumer Affairs^mm
KS
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Kenneth S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
Verified Review

Totally happy with GV80

This car makes you feel that it has you covered and that you can relax.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
JS
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Jim S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/19/2025
Verified Review

Repair parts not available

My 2023 GV80 was hit into the front tire. This affected the drive train and axle, etc. Had to wait for months for Genesis parts to get my car back. Genesis was deprioritizing parts for repairs. That caused me a significant hardship as I did not have my car for months.
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 9
Genesis Motor America responded on 05/19/2025 05:31 PM

Thank you for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm
MJ
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Marvin J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
Verified Review

2022 to 2025 with my 2.5t and prestige gv80.

Overall , no major complaints. It’s time for built in dash cam for the U.S. and facial recognition, remote operation of the power windows among other tech. Fine tune suspension, Comfort is Comfort..!!, Sport is Compliant Sport..!! , more horsepower for the 2.5T.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 10
KH
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Kamela H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
Verified Review

Luxury + Style

Love my car! I’d buy it again ! I’ve had it for about a year and a half and I smile every time I get in!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MR
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Michael R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
Verified Review

Exceptional Vehicle & Beautifully Designed

My 2024 GV80 3.5T signature edition matte green with green leather interior is the most beautifully designed interior I’ve seen in a vehicle. It’s so moody, masculine, slick - makes me feel like a BOSS. (And yes, I like the steering wheel!) It drives like nothing else - feels like you’re gliding on air. There are only a few minor annoyances I could identify - but overall, damn near perfect.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
KR
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Kathleen R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
Verified Review

GV80 is the BEST vehicle I've ever owned!

I've owned An Audi Q7, so when I say that the Genesis GV80 is the BEST vehicle, that is saying something special! So comfortable, many safety features, and the Genesis Support is also awesome.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
BP
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Brian P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/15/2025
Verified Review

Unhappy with service and the car. Purchased new in 2023.

I was very excited buying this car in 2023 brand new. I really liked the style and design of the car. Although I did not know a lot about Genesis before purchasing. I have had several issues with the car some address and some outstanding. GPS system not working, horn did not work, side paneling was defective determined by dealership and still has not been replaced - going on a month no response from dealership. The roof is leaking water when it rains heavy, dealership said they could not find the issue so now when it rains hard the inside of my car takes on water and it’s running my interior. I’m at a loss for words. I purchased this car for over $80,000 brand new 2 years ago. The service has been less than satisfactory and for a premium vehicle I have to bring it to a Hyundai dealership that is incredibly overwhelmed in Meriden,CT - they are not well positioned to take on the Genesis demand. I am not sure what to do and the issues I have that are still not addressed are concerning. I really enjoy the ride and the look of the car.
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 5
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 10
Genesis Motor America responded on 05/15/2025 08:11 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.
RW
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Rodney W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
Verified Review

Great Vehicle for us

Luxury and great ride! Very happy after driving 2 years!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SL
gravatar
Steve L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Can’t imagine ever owning another car brand, when driving the best.

Have owned all of the luxury prands, nothing compares to the GV80 3.5
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
SW
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Shirene W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

An Elegant SUV

Quiet ride, elegant look, and always receiving compliments..
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
CC
gravatar
Christine C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

New Brand fo Car

Great Car for those that like to drive
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 10
DB
gravatar
Donald B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

PLEASING VEHICLE

Simply a pleasure to own and drive. A quality vehicle.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
CA
gravatar
Candida A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Mostly love it

Love everything except the battery It is NOT reliable.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 5
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
PH
gravatar
Patrica H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Safe and Sleek

This has been my favorite vehicle on every level. It feels well made, it has quick speed, the best cameras, sleek design and the best customer service. I’m a loyal customer and have converted others over the past 2 years.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
RS
gravatar
Robert S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
Verified Review

I had to have the same problem fixed three times. They failed

Poorly engineered
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 10
    • Styling
  • 8
Genesis Motor America responded on 05/14/2025 06:47 AM

Thank you for taking the time to provide us with valuable feedback. We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741.
JM
gravatar
Joseph M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Excellent.

Great car.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SC
gravatar
Steve C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

dark blue gv-80

we enjoy our car vry much, it rides and drives well, my only pet peeve is the back trunk lid has terrible indentions in it from the the factory that nobody seems to be able to fix !!! this is very disturbing to me and will likely keep me from ever buying another !!
    Value
  • 8
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
TL
gravatar
Timothy L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Ride could be smoother, more quiet.

Smoother more quiet ride
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 7
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 8
BL
gravatar
Bernard L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Very very comfortable car for the price and I love the look and style

Alot of sitting space and very comfortable the drive is very smooth and has alot of good things that you don't get in other cars
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
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