Subtle Ride , luxurious Interior… substandard customer service!
My experience with the Genesis GV 80 has been mixed. I traded in a 2023 Audi Q7 premium plus to step into a 2025 GB 3.5 prestige I was looking for a more comfortable and plush ride and a change from German styling after taking delivery of the truck I started to have issues with my screen. The Apple CarPlay in the Truck has been a complete nightmare, static music drop calls and a very long laggy input. I feel as though the truck is a bit over engineered. After my experience, dealing with connected services, customer services and the service department and corporate. I’m confident in saying that I would not recommend anyone to purchase a Genesis right now. My truck has been in Service for eight days and they will be changing the head unit the level of respect I was treated with by customer service via corporate headquarters was abysmal